AWS support engineer
MindTree Limited - San Jose, CA

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Mindtree is a global information technology solutions company with revenues of over USD 430 million. Our 12,000+ experts are driven to engineer meaningful technology solutions to help businesses and societies flourish. Mindtree’s consulting-driven approach makes us a strategic partner to over 40 Fortune 500 enterprises. Our domain expertise, unique culture and technical excellence help businesses thrive and be future-ready.

We enable our customers achieve competitive advantage through flexible and next generation global delivery models, agile methodologies and expert frameworks. Mindtree’s ability to devise solutions is equally matched by our ability to execute them. Our differentiation stems from a unique balance of human perspective with deep strategic thinking. Our values - collaborative spirit, unrelenting dedication and expert thinking help us see possibilities where others see a full stop.

Welcome to possible Mindtree is looking for AWS Engineers for its project in San Jose CA, open for Contract Contract to hire . Kindly send in the resumes to Apply advanced troubleshooting techniques to provide unique solutions to Customers needs in AWS and private-public cloud space ·Work directly with Amazon Web Service architects to help architect, reproduce, and resolve customer issues · Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve services running on AWS environment. · Drive customer communication during critical events · Drive projects that improve support-related processes and technical support experience · · Work on critical, highly complex customer problems that may span multiple AWS services Architect and support solutions on open stack environment. Must have Qualifications · Must have demonstrated expertise in two or more of these areas Systems administration (Linux andor Windows Servers) Networking (DNS, TCPIP) Databases (MySQL, Oracle, MSSQL) Programming scripting (Java, Perl, Ruby, C, andor PHP) AWS (EC2, S3, EBS, ELB, Route 53hellip.) Open stack Virtualization Security (SSL and related technologies) Exposure to Amazon Configuration Management practices · Bachelor’s degree in Information Science Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field.

  • Excellent oral and written communication skills · Customer service experience strong customer focus · Strong multi-tasking skills · Support Troubleshooting experience · Self-starter who is excited about technology Preferred Qualifications Exposure to Virtualization (VMware, Xen, Hypervisor) Exposure to NoSQL Expertise with IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network Monitoring Troubleshooting tools Experience managing full application stacks from the OS up through custom applications AWS

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