Claims Supervisor
Corvel Corporation - Baltimore, MD

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Supervise claims staff to ensure all quality, productivity and customer service criteria are met while adhering to company policies and procedures. Monitor individual claim activity and case loads; give technical and jurisdictional direction; provide training and perform claim reviews/file audits.

Essential Job Duties:
1. Interview and train new claims staff. 2. Complete job performance reviews on yearly basis. 3. Identify trends and learning opportunies; recommend and implement action plans. 4. Provide technical and jurisdictional direction to staff. 5. Conduct claims reviews/file audits to ensure appropriate file management; provide direction for improvement and follow up. 6. Ensure the claims needs of the customer are met. 7. Maintain a consistently high quality product per best practices.

Education/Training Requirements:
1. Must have strong leadership, management and motivational skills. 2. Must be a team player. 3. Must possess strong technical skills in handling workers' compensation claims in Maryland. 4. Four year college degree preferred. 5. Prior supervisory experience preferred but will consider a well-seasoned technician.

CorVel Corporation - 23 months ago - save job - copy to clipboard
About this company
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CorVel is a national provider of industry leading risk management solutions to employers, third party administrators, insurance companies...