Fine Jewelry Sales Associate
Belk - Columbia, SC

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The

Fine Jewelry Sales Associate

reports to the Fine Jewelry Counter Manager. The

Fine Jewelry Sales Associate

executes the initiatives of the Fine Jewelry Division.

Sales

Meeting or exceeding personal weekly, monthly, and annual sales goals

Meeting or exceeding personal Elite Service Plan attachment rate goals

Meeting or exceeding personal repair sales dollar goals

Meeting or exceeding corporate credit solicitation goals.

Meeting or exceeding trunk show sales and appointment goals

Customer Service

Developing a clientele by asking each customer to complete a client profile card and using customer cards to send thank you notes, notification of sales and special events, and phone calls to drive Fine Jewelry Sales

Assisting customers in the selection of Fine Jewelry merchandise and offering complimentary items to each customer purchase

Handling each transaction efficiently and accurately

Completing minor repairs on Fine Jewelry to include removing watch links, changing watch batteries, and adding slides to a slide bracelet

Operations

Maintaining Fine Jewelry merchandising standards and visual standards including department signing

Maintaining Fine Jewelry security standards to include keeping keys on or about person, showing only one piece of merchandise at a time, not leaving any merchandise unattended, and locking all showcases and safes behind you. Additionally, completing diamond testing as required.

Check in and replenish new merchandise inside caselines; pieces to be placed in same merchandise stories

Prepare merchandise transfers and repairs to the RPC twice weekly

Completing customer repair envelopes and following up with the repair department to ensure customer estimates and repairs are completed on a timely basis

Referencing the Fine Jewelry Weekly Planner and setting sales events on a timely basis

Following all procedures for inventory counts, move to clearance projects, and reticketing

Maintain Belk professional standards for dress and appearance

Cooperate with fellow associates and management

Complying with all store procedures including attendance and tardiness.

Accepting additional responsibilities and executing tasks as assigned by FJ Counter Manager or Store Manager.

Requirements

Education & Experience

High school diploma

Strong interpersonal and communication skills

Fine Jewelry experience preferred/ retail or sales experience required

Physical

Be physically able to stand on feet up to 8 hrs per shift

be able to bend easily and lift up to 30 lbs

Ability to use keyboard, telephone, computer, and other business related equipment

Hand manipulation to complete watch and fine jewelry repairs

Ability to distinguish between types of gemstones and gold/ sterling silver/ tungsten/ platinum

Must be able to work flexible schedule including nights and weekends due to business needs of the Fine Jewelry Department

About this company
452 reviews
Belk is busy bulking up. Already the nation's largest privately owned department store chain, Belk now operates 300-plus stores...