Fine Jewelry Sales Associate
reports to the Fine Jewelry Counter Manager. The
Fine Jewelry Sales Associate
executes the initiatives of the Fine Jewelry Division.
Meeting or exceeding personal weekly, monthly, and annual sales goals
Meeting or exceeding personal Elite Service Plan attachment rate goals
Meeting or exceeding personal repair sales dollar goals
Meeting or exceeding corporate credit solicitation goals.
Meeting or exceeding trunk show sales and appointment goals
Developing a clientele by asking each customer to complete a client profile card and using customer cards to send thank you notes, notification of sales and special events, and phone calls to drive Fine Jewelry Sales
Assisting customers in the selection of Fine Jewelry merchandise and offering complimentary items to each customer purchase
Handling each transaction efficiently and accurately
Completing minor repairs on Fine Jewelry to include removing watch links, changing watch batteries, and adding slides to a slide bracelet
Maintaining Fine Jewelry merchandising standards and visual standards including department signing
Maintaining Fine Jewelry security standards to include keeping keys on or about person, showing only one piece of merchandise at a time, not leaving any merchandise unattended, and locking all showcases and safes behind you. Additionally, completing diamond testing as required.
Check in and replenish new merchandise inside caselines; pieces to be placed in same merchandise stories
Prepare merchandise transfers and repairs to the RPC twice weekly
Completing customer repair envelopes and following up with the repair department to ensure customer estimates and repairs are completed on a timely basis
Referencing the Fine Jewelry Weekly Planner and setting sales events on a timely basis
Following all procedures for inventory counts, move to clearance projects, and reticketing
Maintain Belk professional standards for dress and appearance
Cooperate with fellow associates and management
Complying with all store procedures including attendance and tardiness.
Accepting additional responsibilities and executing tasks as assigned by FJ Counter Manager or Store Manager.
Education & Experience
High school diploma
Strong interpersonal and communication skills
Fine Jewelry experience preferred/ retail or sales experience required
Be physically able to stand on feet up to 8 hrs per shift
be able to bend easily and lift up to 30 lbs
Ability to use keyboard, telephone, computer, and other business related equipment
Hand manipulation to complete watch and fine jewelry repairs
Ability to distinguish between types of gemstones and gold/ sterling silver/ tungsten/ platinum
Must be able to work flexible schedule including nights and weekends due to business needs of the Fine Jewelry Department
Belk is busy bulking up. Already the nation's largest privately owned department store chain, Belk now operates 300-plus stores...