Engineering & Technical Services Manager - Hartford, CT
At Cushman &
Wakefield, we employ the most talented professionals and invest in superior resources and
technologies to provide our clients with innovative advice and bottom line results.
The talent of our extraordinary people and the culture and business approach we foster, coupled
with the exceptional, creative services we provide and the results we deliver worldwide for
owners, occupiers, and investors are what really distinguishes Cushman & Wakefield from all
other real estate service firms.
Cushman & Wakefield is currently seeking qualified candidates for the following
& Technical Services Manager - HARTFORD, CT
The Engineering &
Technical Services Manager is responsible for the successful implementation of the Engineering
Operations Programs for a portfolio of owned and leased properties inclusive of commercial
office buildings, critical facilities and retail locations. The successful candidate will be
responsible for the development and implementation of programs and procedures in compliance
with the strategy and performance standards set forth by Cushman & Wakefield and its
respective clients. He or she will manage resources to ensure the effective and efficient
operation of the portfolio?s engineering operations including associated building and critical
This is a leadership role that
requires direction for a national / regional program. In this capacity, the
Engineering & Technical Services Manager will work closely with C&W's facility, energy,
environmental and project management teams to ensure a seamless delivery of these services. Our
goal is to ensure that operating staff perform in accordance with the proscribed programs and
ensure the day-to-day operational efficiency of all building systems for the facilities within
The candidate's experience
must include management of mission critical engineering operations, data centers, general
building mechanical, electrical, plumbing, life/safety, and EMS / BMS systems. Candidate will
be required to interact with C&W client and clients internal customers.
Experience and Skill Requirements
- Provide leadership,
management and technical oversight for all facilities assigned, which includes critical
environments and associated equipment & systems. Ensure proper engineering procedures and
standards are being practiced and maintained. Ensure that facilities are operated and
maintained safely, efficiently and in first class condition in compliance with the budget and
- Provide technical
oversight for the design and implementation of the preventative maintenance program in
accordance with manufacturer?s recommendations, current industry practices, and Cushman &
Wakefield?s guidelines as outlined in C&W?s Policies & Procedures manuals and
subsequent revisions. Analyze equipment downtime ramification and develop contingency plans in
the event of equipment failure. Supervise system overhauls or retrofits. Develop and oversee
hazardous materials control policies and procedures.
- Recommend and
implement critical systems policy and procedures including industry compliant MOPs, SOPs and
Change Management processes. Ensure that all critical and major technical work is carried out
according to codes and standards in compliance with written SOP?s and MOP? and client?s
- Provide leadership
and management support to facility management and technicians who have the responsibility for
day-to-day operations and maintenance of the building support systems (heating, ventilation,
electrical distribution system, plumbing, fire suppression system, etc.)
- Be responsible to
the Account Manager for budget control and forecasting of contracts and major operations
related to critical operations.
- Review maintenance
records and status reports for the development of capital improvements of all Life Safety,
Mechanical, Electrical, Plumbing, HVAC, Elevator and Critical Infrastructure systems required
to operate the facilities.
- Review all plans for
adding or upgrading new equipment, infrastructure, building improvements, and the like,
interface with applicable building management and operational staff, provide technical guidance
and leadership, interact and oversee contracted labor and vendors.
- I cal Environment Awareness
programs for operations, project management and vendor staff.
- Programs for reducing utility
consumption (gas, water, electricity).
- Rapid sharing of best
practices and "lessons learned".
- Continuous performance
improvement opportunities that align with overall account goals.
- Degree required
(Mechanical or Electrical Engineering) or commensurate work experience.
- Minimum of 7 years
hands-on experience in critical facility/infrastructure operations.
- Must be available
24/7 as needed to support critical operations and events.
- Must have strong
relationship-building and collaboration skills.
- Must have skill in
negotiating contracts, work orders and preparing RFP?s as they relate to building systems and
- Must possess
excellent communication skills including the ability to convey complex technical information in
- Must be able to
create and interpret the application of relevant policies, procedures, SOP?s, regulations,
- Must have proven
experience in p rogram implementation
including documentation development (i.e. instructions,
- Must possess
analytical and planning skills necessary to drive program success.
- Must possess strong
collaboration skills with the ability to work with and motivate team participation .
interpersonal and communications skills with ability to present to client
Office proficiency and ability to generate and present reports required (Excel and
- Driver's license and
the ability to inspect properties required.
If you have the skills
necessary to thrive in a fast paced environment, we offer a competitive salary, excellent
benefits package and a genuine career opportunity.
No Phone Calls/Agencies
12 May 2013
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Cushman & Wakefield is the world’s largest privately‐held commercial real estate services firm. The company advises and...