Wage and Hour Technician (Spanish proficiency preferred)
Department Of Labor - Hyattsville, MD

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Opportunities are Open! Begin a challenging career with the U.S. Department of Labor (DOL), and you will help shape the workforce of tomorrow. DOL offers rewarding opportunities to contribute to a noble mission; to serve and protect American workers, prepare them for new and better jobs, and to ensure the safety and fairness of American workplaces.
The Department of Labor values its customers. Every DOL employee is responsible for delivering good customer service through accurate, courteous, efficient and effective transactions.

Position is located in the Hyattsville, MD Area Office, Wage and Hour Division Baltimore District. The office is under the direction of a District Director (DD) or Assistant District Director (ADD). The Wage and Hour Division administers and enforces various laws, including but not limited to the Fair Labor Standard Act (FLSA), Family and Medical Leave Act (FMLA), Employee Polygraph Protection Act (EPPA), Davis-Bacon and related Acts (DBRA), McNamara-O'Hara Service Contract Act (SCA), certain provisions of the Immigration nationality Act (INA), Walsh Healy Public Contract Act (PCA), Migrant and Seasonal Agricultural Workers Protection Act (MPSA) and the Field Sanitation and Temporary Labor Camps Standards of Occupational Safety and Health Act (OSH Act). *** This is a developmental position to the target position of Wage and Hour Technician, GS-1802-09***

Proficiency in the Spanish language, reading and writing is preferred but not required.
    KEY REQUIREMENTS
  • U.S. Citizenship.
  • Requires a probationary period if the requirement has not been met.
  • Requires a security clearance.
  • Must be at least 16 years of age.
  • Subject to frequent travel.

DUTIES: This entry level position introduces the incumbent to assignments that will develop knowledge and skill to perform investigation, technical assistance, complaint screening, administrative, and information duties. The incumbent also responds to public inquiries for technical assistance. The incumbent will perform the following duties in a developmental capacity. Formal and/or on the job training will be provided. Major Duties: - Receives oral and written inquiries from employees, employers, attorneys, accountants, labor union officials and representatives of other Federal or local government agencies. Provides basic answer to inquiries relating to the statutes enforced by the Wage and Hour Division. Explains complaints procedures, obtains additional facts, and attempts to resolve route problems. - Receives incoming complaints and performs preliminary evaluation to determine if the conditions described are within the Division's jurisdiction and whether probable violations exist. Takes detailed complaint statements addressing coverage and exemption issues and works with the supervisor or an investigator to determine appropriate action. - Assists investigators in conducting investigations by conducting preliminary examination of records and file, calculating preliminary computations, and preparing for interviews. May conduct structure interviews or contact parties to obtain or clarify factual information associated with the investigation. Prepares various file exhibits, including back wage summaries, receipt forms, installments plans, statute of limitations waiver agreements, mail interview questionnaires, child labor and MPSA violation notices and related penalty assessment forms. Establishes investigation files and prepares related forms and Whisard feeder reports. - Initiates appropriate notification and/or referral to other agencies, such as initial evaluation of all types of complaints, including FLSA, FMLA, SCA, DBRA, MSPA, field sanitation, various immigration laws and garnishments. - Monitors back wage payments, identifying overdue and delinquent payments. As required, generates appropriate payment demand letters for signature of District Director/Assistant District Director. Notifies District Director apprised of significant delinquencies. - Assists the District Director/Assistant District Director as needed with various administrative and management duties. May gathers and evaluates material needed for quarterly and annual reports. As needed, assists in the training of clerical staff and provides technical assistance. - Drafts and prepares responses to letters from the employers and employees on application of wage Hour laws, back wage installments, complaint investigation status, etc. for signature of District Director/Assistant District Director.

QUALIFICATIONS REQUIRED: “IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.”

Applicants must have 52 weeks of specialized experience equivalent to at least the next lower in the normal career progression of the position being filled, GS-4. This experience may have been gained in the Federal Service or private sector. Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. Examples of specialized experience include: Detailed knowledge of a body of wage and hour laws, regulations, procedures, and precedent decisions in order to apply them in a variety of factual situations associated to answering inquiries, participating in investigations, and resolving issues. Skill in fact finding and analysis to obtain, organize, and report relevant information, relate the information to an assigned problem, summarize the information, and compare facts to applicable wage and hour provision. Skills in oral and written communication to conduct structured interviews, draft summaries of findings, draft reports, letters and memoranda, explain factual regulations, decisions, and requirements to others, and obtain factual information from complainants, employers, witnesses, and others involved. Skill in operating computers and other office equipments.

OR E ducation Substitution: for the GS-5 level, applicant must have completed four years above the high school.

College Transcript and Evaluation of Foreign Education - Transcripts (in English) must be submitted if (a) a degree is required for the position, and/or (b) education is used as the basis for qualifying for this position. The Department of Labor does not recognize academic degrees from schools that are not accredited by an accrediting institution recognized by the Department of Education. Any applicant falsely claiming an academic degree from an accredited school will be subject to actions ranging from disqualification from federal employment to removal from federal service. If courses were taken at both the undergraduate and graduate levels, or from several different colleges or universities, you must submit all the necessary transcripts. If your education was completed at a foreign college or university, you must show comparability to education received in accredited educational institutions in the United States and comparability to applicable minimum course work requirements for this position. Click Evaluation of Foreign Education for more information.

Applicants must meet all legal and regulatory requirements. Reference the "Required Documents" section for additional requirements.

HOW YOU WILL BE EVALUATED: If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.
Categories
Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.
Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.

Category C - Meets the specialized experience described in the minimum qualifications requirements section of this announcement and demonstrates proficiency in the basic competencies.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies (click Evaluation Tools for information):

Customer Service: Works and communicates with clients and customers.

Self-Management: Displays commitment towards completing assignments in a timely manner.

Technical Competence: Knowledge of investigation procedures, calculating computations, preparing for interviews and establishing files and reports.

Decision Making: Evaluates and chooses the best alternative to make a determination.

Manage and Organizes Information: Gathers, organizes and maintains information.

Technology Application: Uses computers and computer applications to analyze and communicate information.

The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview). The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your responses to the vacancy questions. If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume. Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments (ex. interview, panel review, written test, writing sample, etc.)

INFORMATION FOR ICTAP ELIGIBLES ONLY: If you are eligible for special priority selection under ICTAP, you must be well-qualified for the position to receive consideration. ICTAP eligibles who are placed into Category B or higher will be considered "well-qualified".
Click Application of Veterans Preference for Category Rating Jobs for more information.
To preview questions please click here .

BENEFITS: The Department of Labor (DOL) offers a great benefit package to eligible employees. The benefit package includes but is not limited to health benefits, supplemental dental and vision plans, flexible spending accounts, 13 days paid sick leave per year, vacation leave and 10 paid holidays per year. We offer a variety of employee benefit options, a family-friendly work environment, a child care subsidy program, transit subsidy program, career assistance program, health services and fitness programs, access to LifeCare, a resource and referral service and more. For a comprehensive site about all federal benefits, please refer to OPM . For specific DOL benefits information, please refer to DOL BENEFITS .

OTHER INFORMATION: Additional selections may be made from the vacancy announcement.

This position is inside the bargaining unit.

Promotion potential to this position is to the GS-9 level.

Promotions are not guaranteed nor implied and are at management's discretion, in addition, all regulatory requirements must be met.

he United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, age, membership in an employee organization, or other non-merit factor. Refer to these links for more information: GENERAL INFORMATION , ADDITIONAL DOCUMENTATION , SELECTIVE SERVICE REGISTRATION , PROBATIONARY PERIOD , FORMER FEDERAL EMPLOYEES

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