Account Manager - Walmart
Mars - Arkansas

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Position Summary

Provide analytical support to the account team (Account Managers, Category Leadership Managers, Customer Logistics, and Customer finance), Business Management Team (BMT) and buyers. This role is the primary contact for the assistant buyer and Walmart planner. Responsible for turning data into actionable insights and proactively presenting recommendations for strategic direction of assigned business segment. Responsible for making recommendations for promotional activities, pricing, new item introductions, modular sets and daily business opportunities. Accountable to the account team to provide analytical insight primarily from Retail Link but also to include IRI, Spectra and other information resources to cross reference trends and accuracy. Develops recommendation for internal & external business planning processes integrating customer specific data for sales trends, new items, modular changes and Promo performance. The Walmart Account Manager will demonstrate a level of proficiency and understanding of the business that will allow he/she to fill in for the account manager during brief periods of absence without interruption to internal or external customers.

Key Responsibilities:
Actively involved in setting the strategic direction for assigned business segment

Execute, in conjunction with Sr. Account Manager, national and account specific programs designed to achieve profitable sales volume, Excellence in Availability, optimal distribution and competitive retail pricing. Secure maximum display, merchandising and advertising support while securing "Excellence In Availability" modulars and schematics

Develops in depth presentations to ensure the achievement of the customers' and Mars Chocolate North America (MCNA) business objectives

Develops selling stories for customer segment and/or brand programs, leveraging proprietary Category Leadership knowledge and Brand proposition points-of-difference to make fact-based and compelling cases for assigned segments

Analyzes the customers business in relation to the market, category and MCNA business to develop tactical sales plans to achieve the customers and MCNA growth and profit objectives

Is accountable for assigned business segment budgets and ensures all budgets are managed within MCNA policies and budgetary requirements. Immediately identifies any deviations and takes corrective action.

Evaluates all customer and consumer promotions to ensure profitable trade spends and recommends changes to ensure efficient and effective trade programs

Identifies and analyzes business trends utilizing syndicated data, account profitability and category information. Develop action plans to capitalize on the business opportunities for the customer

Partners with account manager and operations manager to provide accurate and timely volume forecast for assigned segments

Responsible for the accurate and timely consolidation of analysis and insight into consistent, actionable formats and the communication of the findings to the account team and customer

Consults with Account Teams and Buyers to proactively identify appropriate analytical needs

Responsible for creating new analysis models/processes for the Account Team to more effectively utilize the Retail Link Data and cross-reference other data sources

Responsible for maintaining technical skills on all appropriate software applications that will provide optimum level of support to assigned teams and/or associates. The Account Manager is account teams subject matter expert in Retail Link

Participates with the Account Team (Account Manager and Category Leadership Manager) in Business Reviews, analyzing and communicating the 'State of the Business', including promotional activities, pricing, new item introductions and Ad Hoc reporting

Responsible for managing projects related to daily business opportunities and Retail Link data as assigned by Account Manager or as requested.

Key Skills Required:
Understands category management, consumer demographics and category trends. Translates his/hers assigned MCNA segment/s and consumer buying habits into business opportunities for MCNA and the customer

Identifies and engages others to meet the customer's needs. Leads and works with team members to achieve shared business goals

Proposes solutions that go beyond the immediate application of our products or services

Anticipates possible problems and involves others on how to overcome them. Uses "Critical Thinking" skills and processes to determine the cause of the problem and various constraints

Demonstrated ability to plan and to influence the management of activities via cross-functional teams

Customer Financial Management

Strong planning, project management, and multi-task skills

Very Strong communication skills, written/oral

Consultative Problem Solving

Strong interpersonal skills and leadership ability

Strong internal client/external customer service skills


Minimum Qualifications:
3 years experience in Sales, Project Management, and/or Category Leadership within the CPG industry

The knowledge, skills, and abilities typically acquired through the completion of a Bachelor's degree, or equivalent work experience.

Ability to travel a minimum 15% of the time

A valid driver's license and clean driving record are required

Successful completion of a drug and background screen

Preferred Qualifications:
4+ years experience in Sales, Project Management, and/or Category Leadership within the CPG industry

Key Account management or National Account Management experience

2+ years detailed experience working with syndicated data

Vision Chain / MicroStrategy preferred

Company-paid relocation is not available for this position.

As a privately-held, family-owned company, Mars North America offers benefits which reflect our commitment to attracting and retaining great people. This includes excellent pay, competitive health and dental care coverage, a retirement plan, a very competitive vacation plan and unrivalled career advancement opportunities, to name just a few of our unique and generous benefits.

If you're looking for a place where you can take ownership for your work, where the pace is fast, the environment is built around the importance of open communication, and where employees are called "associates" and treated as such, then we want to hear from you.

We value a diverse work environment and encourage qualified individuals to apply, regardless of race, religion, disability, national origin, veteran status, gender and age. Masterfoods USA is an Affirmative Action and Equal Opportunity Employer.

Visit to learn more about our company and for information about all of our current openings. Please, no agencies.



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Mars knows chocolate sales are nothing to snicker at. It makes such worldwide favorites as M&M's, Snickers, and the Mars bar. Other...