Desk Assistant--Fall 2012/Spring 2013
University of Alaska - Anchorage, AK

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Job Open Date


Review Date To ensure consideration, please apply prior to the review date.

Job Close Date Jobs close at 5:00 PM Alaska time on the date listed.

Months per Year


Job Location


Department Legend
  • W = Statewide
  • A = UAA
  • F = UAF
  • G = UAFGI
  • S = UAS
A-Residence Life

Assignment Information


Major Org Unit

University of Alaska Anchorage



Job Type

Customer Service Student Services Student Positions

Internal Applicants Only? Click here for a definition of Internal Applicants


Salary Grade Salary Schedule



$8.50 per hour

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HR Phone Number

University of Alaska Anchorage - (907) 786-4608

HR E-mail Address

University of Alaska Anchorage -

Job Posting Information

Job Posting Summary

We are seeking qualified student applicants with Federal Work Study to fill weekend, evening, overnight and early morning desk shifts in the UAA Residence Hall community. Living in the residence halls is not a requirement of this position. PLEASE NOTE: This posting is for potential desk assistant openings that may become available during the Spring 2013 semester. ABOUT RESIDENCE LIFE: The Department of Residence Life supports on-campus housing for approximately 950 students. Our program provides leadership training, experiential learning, awareness of diverse lifestyles and cultures, co-curricular programs and activities (educational and social), and behavioral accountability. Residence Life's student development approach focuses on enriching each student's higher education experiences by delivering high quality, student-centered programs and services. Thank you for considering a position as a Desk Assistant (DA) with the Department of Residence Life. Working as a DA is an enjoyable and challenging experience. This position provides opportunities to gain marketable skills in human relations and customer service. The DA position requires individuals who are responsible and able to work well with people from diverse backgrounds. Hours include weekends, evenings, overnight, and early morning shifts. We appreciate your interest in our program and look forward to meeting you. If you have any questions, please contact the Department of Residence Life at 751-7444.

Knowledge, skills and abilities required for this position.

To be eligible for student employment, an applicant must: a. Be enrolled in the University of Alaska system with a minimum of six credit hours in the current semester of employment; or b. Have been enrolled the preceding semester for six or more credit hours and demonstrate plans to enroll for six or more credit hours in the next semester for employment between semesters; and c. Have at least a 2.0 term and cumulative grade point average (GPA) or approval from the MAU Senior Student Services officer or his/her designee. d. Students enrolled in non-traditional programs of study will be considered eligible for student employment with the approval of the Senior Student Services officer. e. An applicant must provide evidence of enrollment as outlined above to substantiate employment eligibility. f. Possess good disciplinary and academic standing.

Typical education or training required for this position (including licenses).


Length of time and type of experience required for this position.

Effective interpersonal communication skills and administrative skills are required. Sensitivity and awareness of safety and security issues within the residential community is required. Applicants are expected to exhibit leadership potential and possess the skills to work effectively with others as part of a diverse team. Preference is given to applicants who: * have federal workstudy (a form of financial aid). * live in the residential community * have flexible hours and availability to meet scheduling needs. Experience working with and helping others preferred. Must also be willing to work some weekend and late night and/or early morning hours.

Preferred knowledge, skills or abilities for this position.

Special Instructions to Applicants

Please submit the following: 1. Current Resume and the names, email address and telephone numbers of three professional references. If you do not have a resume, you may use the resume templates that are available during the application process on the "Attach Documents" page. 2. Cover letter 3. Proof of Work Study Financial Aid for the 2012-2013 academic year. Please submit a PDF of your UAOnline financial aid award showing your Federal Work Study award to the Department of Residence Life in MAC 6-103. This may be uploaded as a supplemental document. Alternatively, you may email a digital copy to Kerry Davis, Office Manager, at NOTE: Interviews will not be scheduled without proof of Work Study Eligibility on file.

Special Conditions of Employment

NOTICE: Students must maintain enrollment and regular attendance for a minimum of at least 6 undergraduate credit hours or 6 graduate credit hours to be exempt from FICA (Social Security and Medicare) tax. A credit hour load below the minimum required for full-time student status will require the withholding of FICA tax (non-resident aliens on an appropriate visa who meet student employment criteria will continue to be exempt from FICA regardless of credit hour load). While in a student position, a student cannot hold any other type of simultaneous employment with the university.

Describe any other special skills/knowledge required for this position (e.g. additional training, heavy lifting or traveling).

Applicants must be eligible for Federal Work Study for the 2012-2013 academic year. If you are unsure of your work study status, please visit UAonline to review your financial aid award package, or, you may contact the Office of Student Financial Aid at 786-1586 for more information.


Equal Opportunity/Affirmative Action : The University of Alaska is an equal employment opportunity/affirmative action employer and educational institution. Women and minorities are encouraged to apply. Applicants needing reasonable accommodation to participate in the application and screening process should contact the local Human Resources office. Public Disclosure : Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act. Background Investigation : Finalists may be subject to a background investigation. Any offer of employment is contingent upon a review of the results of the background investigation by the Human Resources office. Immigration Reform and Control Act : Person(s) hired by the University of Alaska must comply with the provisions of the Federal Immigration Reform and Control Act of 1986. All employees must provide proof of eligibility to work. For foreign nationals requesting employer sponsored visas, a job must qualify as a "specialty occupation" to be eligible for sponsorship of a U.S. H 1B visa petition. You must present your Social Security Card as verification of your Social Security Number. If you do not have a social security number, you must present a receipt from the Social Security Administrations stating you have applied for a social security number within 10 days of your employment with the University of Alaska. Social Security : On January 1, 1982, the University opted out of the Social Security system; however, participation in Social Security is still required for adjunct faculty hired after January 1, 1996, temporary staff, extended temporary staff, and certain student employees. Also, benefit-eligible employees hired after April 1, 1986, are required to pay into Medicare even though they do not participate in Social Security. Benefits : Refer to the Benefits web page at for more information on benefits available to University of Alaska employees. E-Verify : The University of Alaska participates in the E-Verify program. For more information please see the following: E-Verify Participation Poster (English): E-Verify Participation Poster (Spanish): Right to Work Poster (English): Right to Work Poster (Spanish):

Job Duties


Desk Assistant (DA) Responsibilities:
  • Provide quality customer service at the information desks located in the residence halls.
  • Serve as a resource to residents, staff, faculty, and guests by helping to acquaint them with the University and Anchorage communities.
  • Assist in creating an energetic living environment that is supportive and caring for our diverse students.
  • Perform equipment check out and inventory.
  • Check guests in and out.
  • Monitor residence hall lobby activity and report any emergencies, policy violations, or problems to appropriate staff and/or police.
  • Work as a part of the Residence Life team.
  • Attend staff meetings as scheduled by supervisor.
  • Attend individual meetings if scheduled by supervisor.
  • Evening/overnight/early morning and weekend shifts available

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