Information Technology (Systems Administrator)
University of Hawaii - Honolulu, HI

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General, special and/or revolving funds, projected to begin in January 2013. Renewal subject to availability of funds and satisfactory performance of duties

Duties and Responsibilities

Configure, maintain, and troubleshoot servers and networking equipment

Actively collaborate with Senior Systems Administrator and Technical Support Manager to improve processes and provide quality service to end users

Stand in for Senior Systems Administrator and Technical Support Manager during their absences

Monitor and verify data backups, ensuring data security and recoverability

Maintain current knowledge of operating systems including Linux, Windows, and OSX. with an emphasis on Ubuntu Server

Train, supervise, and evaluate student technicians

Assist as necessary with technical support queue, to include maintenance of classroom AV; system repairs, and troubleshooting

Other duties as assigned

Minimum Qualifications

As typically acquired/evidenced by pertinent baccalaureate educational degree and 0 year(s) of progressively responsible professional information technology experience with responsibilities for Systems Administration; possession of the following competencies in technical knowledge, critical thinking skills, communication skills and interpersonal skills:

Functional knowledge of Systems Administration demonstrated by knowledge, understanding and ability to apply principles, concepts, methodology and terminology

Functional knowledge and understanding of technology, systems, hardware and software associated with Systems Administration

Demonstrated ability to recognize problems, identify possible causes and resolve routine problems

Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations

Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals

Any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated

Strong interpersonal skills, including the ability to provide instructions to others in a clear and effective manner

Familiarity with most basic system administration tools and processes (ie. add/remove user accounts, use backup utilities, manage shared resources, add a workstation to a network, mount remote file systems, and maintain system database files)

Basic knowledge and understanding of TCP/IP networking: routing, switching and firewalling

Experience troubleshooting networking issues

Desirable Qualifications

Extensive experience with the Unix/Linux command line

Familiarity with networked/distributed computing environment concepts; (ie. ability to use the route command, administer routing and remote access service, and modify deployed group policies)

Knowledge and experience with LDAP

Knowledge and experience with Apache web services

Knowledge and experience with MySQL

Knowledge and experience with BIND DNS

Knowledge and experience with Postfix email server

Ability to write scripts in some administrative language (ie Perl, Python)

One or more years experience in systems administration

Degree in computer science or related field

Experience using and troubleshooting Linux systems (esp. Ubuntu)

Experience using and troubleshooting Windows XP and Windows 7

Experience using and troubleshooting OSX systems

Experience with help desk operations

About this company
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The University of Hawaii at Manoa serves approximately 20,000 students pursuing 225 different degrees. Coming from every Hawaiian island,...