Business Analyst Manager
JPMorgan Chase 9,848 reviews - Columbus, OH

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Job Description

JPMorgan Chase (NYSE: JPM) is one of the oldest financial institutions in the United States. With a history dating back over 200 years, here's where we stand today:

We are a leading global financial services firm with assets of $2.3 trillion.

We operate in more than 60 countries.

We have more than 240,000 employees.

We serve millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients.

We are a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity.

Our stock is a component of the Dow Jones Industrial Average.

We're doing our part to move the nation forward. Learn more about

The Way Forward


As a Business Systems Analyst Manager you will manage a team of BSA Analysts and Leads and be responsible for serving as a liaison between technical Resources within the broader technology team and the lines of business in order to define and ensure the successful delivery of enterprise business services for J.P. Morgan Chase's Consumer & Community Banking customer base. This position requires a strong background in system design and software development as well as a high level of expertise in business process re-engineering and business modeling concepts. The ability to communicate effectively is critical as you will work closely both with groups inside and outside of the broader technology team to coordinate line of business strategy development, business priorities, and program roadmap definitions. Analytical skills are also critical as you will be responsible for project level requirements analysis and design/testing review to ensure line of business goals are successfully met with technology solutions. You will also be responsible for advising business and technology partners of solution options, risks, and costs.

Responsibilities include:
Working with business and technology partners to develop and define strategic goals, roadmaps to achieve those goals, and success criteria to confirm goals have been met

Working with business and technology partners to develop and define technology project scopes, requirements, and operational impacts (migrations, support, etc.)

Delivering and maintaining requirements analysis, functional design, and platform documentation artifacts

Working with technology teams to review technical designs and test plans/results to confirm that business and technology goals are met

Working with technology teams to articulate roadmap progress and coordinate with lines of business to make business decisions regarding solution constraints or directions

Managing a team of Business Systems Analysts and Leads


Minimum four years of technical delivery experience (Architecture, Application Development, Usability Design, Project Management, or Quality Assurance)

Minimum seven years of business analysis (or equivalent work experience) Experience/understanding of business process reengineering and business modeling concepts, business systems development and analysis

Minimum two years of management and career mentoring experience

Basic understanding of the company's business practices and familiarity with the company's wholesale products and services

Strong analytical and writing skills, to include solid experience in writing functional and technical specifications

JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V


Business Analysis

Primary Location

US-OH-Columbus-1000 Polaris / 58421


Strategy & Development



Job Type



Day Job

Employee Status


Corporate Brand


About this company
9,848 reviews
At JPMorgan Chase, the work we do matters. All of us are committed to putting our resources and our voices to work every day for our...