Director of Social Services
Consulate Health Care - West Palm Beach, FL

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Director of Resident and Family Services I & II /Director of Social Services

At Consulate Health Care , we’ve succeeded because of our employees – a caring team of highly trained professionals who are committed to providing health services with compassion, honesty, integrity and respect.

From short-term transitional care and rehabilitation to long-term nursing and Alzheimer’s care, you help us achieve excellence by setting and exceeding high standards in healthcare. We are a proud network of people who care for our residents. At Consulate, you can build a challenging and rewarding career with competitive benefits, and a full range of opportunities for professional growth.

Job Functions
As Director of Resident and Family Services I & II, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. Responsible for providing services to respond to the emotional needs of the residents and their families.You will also assist with resident admissions and the referral process. No direct supervisory function.

Duties and Responsibilities of Director of Resident and Family Services
I & II /Director of Social Services

Keep abreast of current federal and state regulations, as well as professional standards, and make recommendations on changes in policies and procedures to the Executive Director.
Implement policies and procedures for the identification of medically related social and emotional needs of the resident.
Participate in community planning related to the interests of the facility and the services and needs of the resident and family.
Participate in discharge planning; development and implementation of social care plans; and resident assessments.
Provide consultation to members of our staff, community agencies, etc., in efforts to solve the needs and problems of the resident through the development of social service programs.
Review and develop a plan of correction for social service deficiencies noted during survey inspections and provide a written copy of such to the Executive Director.
Maintain a reference library of written material, laws, standards of practice, etc., necessary for complying with current standards and regulations, and that will provide assistance in maintaining quality social service.
Conduct and document a social services evaluation, including identification of resident problems/needs.
Maintain communications with caseworkers.
Provide social work consultation to residents, families, and staff, as required.
Participate in and/or provide in-service education sessions.
Participate in the quality improvement process of the facility.
Access continuing education opportunities appropriate to discipline and responsibilities.
Director of Resident Services and Family Services II- Preceptor.
May be trained and assigned to perform the Customer Care Liaison duties as needed.
Perform other duties, as assigned.


Must possess, as a minimum, a Bachelors Degree, LSW or MSW from an approved school of Social Work. Current license/certification in the state of practice.


Minimum of one (1) year experience in long-term care preferred.
Demonstrated ability to assess resident needs, develop, and implement a plan of care and coordinate the discharge planning process.
Must possess knowledge of accreditation standard and compliance requirements.
Specific Requirements

Must be registered as an ACSW.
Must demonstrate the knowledge and skills necessary to provide care appropriate to the age-related needs of the residents served.
Must possess leadership ability and willingness to work harmoniously with and supervise other personnel.
Must be a member in good standing in the National Association of Social Workers and Academy of Certified Social Workers, Inc.

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