Business Data Support Technician
Knology - West Point, GA

This job posting is no longer available on Knology. Find similar jobs: Business Data Support Technician jobs - Knology jobs

We currently have an outstanding opportunity for a technically oriented team player in our Network Operations Group in West Point. T he successful candidate will support internal and external customers for pre/post installation tasks, network configuration, provisioning, and troubleshooting local and MRAN IP networks to resolve customer issues. Their goal is to ensure a successful installation and subsequent operation of all communication network equipment in order to provide maximum performance and availability to our customers.

Requirements / Qualifications:
High School diploma or GED required, with a B.S. in Computer Science or Engineering strongly preferred. Outstanding communications skills are essential. A successful background in customer service is a must. Must have a solid understanding of network topologies, IP routing, and implementation of advanced network elements. Must also have the ability to perform detailed troubleshooting on Knology’s IP networks. Must be able to work independently as well as within a team environment. Must have a positive “customer first” attitude and available for on-call work.

Knology - 3 years ago - save job
About this company
29 reviews
Knology keeps couch potatoes knowledgeable about their local TV listings. The company provides voice, video, and data services through its...