Contact Center Agent
iQor - East Hartford, CT

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We are currently seeking Collections Agents for our East Hartford Center of Excellence.

  • Contact companies and/ or policyholders by telephone regarding all types of insurance related collection items. This would include Property & Casualty, Workers Compensation and Healthcare delinquent balances
  • Educate policyholders on the reason for collections
  • Negotiate reasonable payment options
  • Secure payment and/or gather documentation to resolve the outstanding balance
  • Manage an assigned portfolio within the office requirements, and within the customer’s specified parameters
  • High school diploma or equivalent required; College degree preferred
  • A minimum of one year collections experience required
  • Insurance experience desirable
  • Must have good verbal, written and negotiation skills
  • Must have the ability to prioritize and be goal oriented
  • Good computer skills required
  • Must be proficient working within a team, as well as independently
Special Notes/Comments: Please use the Apply Online button at the top of the page to apply for this position.

iQor is an AA/EEO employer. M/F/D/V

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