External Job Description
Job Responsibilities: The Escrow Officer is responsible to oversee the daily activities in the branch. This would include taking the incoming escrow from beginning to its conclusion and everything in between. Take over the desk of the manager or the officer and/or the assistant. Follow the notes or the direction from the manager or the assistant. Leave clear notes on all the files as to the work that was done in the absence of the person he/she was covering for. Responsible for opening up new escrows, and entering them in iclosings. This includes receipting in buyer’s deposit, and sending all instructions to the resource center if applicable. Making calls to the buyer and seller for introductions, along with the corresponding agents. Reviewing the initial contract. Fax out the instructions, reviewed and edited if necessary to the agents for approval. Update all reports under status reports. Keep in contact w/agent and give weekly report as to the progress of the transaction. Keep track of the status on all the aspects of the file. Prepare file for funding. Check w/lender to see the status of the loan, which will affect closing date. Balance and close file. Double audit in the branch. Lead assistant or other officer, to always review the figures before file is completely balanced. Referred to as “double audit”. Sign off on check/file ledger after file is balanced. Print the checks and closing statements after the audit. Disburse checks to appropriate parties, or assistant or processor will also do. Communicate to parties when the file has closed, and when the funds are being disbursed. If necessary prepare for refund to agents, sellers, buyers etc. Contact CB managers and sales associates that are part of your transactions. Keep apprised of all that is ongoing on the file. Make sure the branch manager is aware of any contacts you make and keep a record of anything regarding the transactions. Communicate pro-actively with sales managers as needed . Resolve any issue that may come up in these meetings regarding the service that escrow is providing and how to make the experience a better one. Maintain the office model and standards.
HSD or equivalent. 4 years Escrow Officer experience. Valid CA Driver’s License.
Certified Escrow Officer preferred. Ability to comprehend and write instructions, correspondence, and memos (proper punctuation, spelling, grammar a must). Excellent verbal/written skills along with strong interpersonal skills are required. Ability to deliver superior customer service. Must have high level of organization and strong attention to detail. Must have ability to consistently meet deadlines, demonstrate strong follow through, and to follow departmental procedures.“
Responsible for m aintaining the confidentiality of related Company business. Ability to effectively present information in one-on-one and group situations to other employees of the department. Must be comfortable working in a fast-paced, high volume, deadline-oriented environment.
EEO Employer M/F/V/H
Title Resource Group, LLC, a subsidiary of Realogy Corporation, will make employment decisions without regard to race, color, religion, national origin, citizenship, age, sex, gender, sexual orientation, sexual preference, veteran status, marital status, disability, or any other characteristic protected under applicable laws and regulations.
Currency USD Amount of Travel Work At Home
Realogy - 19 months ago