The Processing Tech is responsible and accountable for providing Uncompromised Safety, Superior quality, Memorable Patient/Customer Experiences, and Financial Stewardship by ensuring optimal support of laboratory testing activities through timely and accurate specimen collection, performing EKGs as applicable, processing customer requests and resolving customer issues in a friendly, courteous, professional and timely manner.
Understands and applies knowledge of test specimen requirements and utilizes available reference materials to ensure that all required specimens are collected and no omission errors or inadequate specimens result as demonstrated by < 2 unnecessary patient redraws per year.
Uses care in performance of duties to avoid clerical errors at the points of registration or test order from Reference Lab Requisitions as demonstrated by less than 2 per cent error rate per year.
Assures valid patient results as evidenced by zero patient or sample identification errors in the pre-analytical and post-analytical phases of laboratory procedures per year.
Understands and provides quality patient care by providing complete and accurate information on all collection materials as demonstrated by < 6 labeling errors per year.
High school diploma or equivalent
Must have a valid Florida Drivers License.
Phlebotomy certification from an accredited national phlebotomy certification agency, or certification from an accredited phlebotomy program requiring a minimum of 120 hours of course work, or two years of phlebotomy experience, including geriatric and pediatric collections.
EKG certification and experience, as applicable
Current AHA BLS certification at the discretion of the facility laboratory manager.
Strong computer skills.
Medical Terminology knowledge preferred.
Specimen processing experience preferred, from either another similar job or cross-training within a Health First Laboratory, as applicable.
Health First works to keep Florida's Space Coast denizens in tip-top shape. The not-for-profit health system operates four hospitals...