Student - Summer Conference Assistant
Illinois State University - Normal, IL

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Classification Title

Student - Summer Conference Assistant

Working Title

(S) Summer Conference Assistant - Summer 2013

Job Class #


Type of Position


Percent Appointment: 1-100 (For Student Employment and Graduate Assistant Only; state hours per week)

15-20 hours per week



University Housing Services - 02600001

General Summary

The Conference Assistant (CA) will have significant responsibility in overall summer conference operations including but not limited to the following: front desk management, conference check-in/checkouts, building preparation, and emergency call response. RESPONSIBILITIES 1. Inspect residence hall facilities to ensure orderly appearance and report necessary repairs. 2. Inventory conference supplies (i.e. keys, conference information, and materials) before, during and after each conference. 3. Maintain themed and informational bulletin boards. 4. Meet and communicate regularly with the Conference Coordinator. 5. Serve as a referral/resource person to conference participants. 6. Cover day shifts, duty nights, and weekends, as assigned. 7. Present a good image of Illinois State University 8. Perform duties related to conference and summer school check-ins and checkouts 9. Assist in acquainting conference sponsors with conference policies, procedures, facilities, and emergency procedures. 10. Be available to conference participants; respond to needs and concerns, make referrals when necessary. 11. Handle maintenance requests and damage assessments. 12. Responsible for building security and safety. 13. Assist with other duties and projects as assigned by supervisor. Mailroom responsibilities: * Responsible for sorting and forwarding mail * Logging all packages and handing out packages to residents * Organization skills and time management * Enthusiasm and energy for the position * Mailroom shifts will be 9:00am-Noon and Noon-3:00pm GENERAL EXPECTATIONS APPEARANCE - Proper attire will include a service area polo shirt with khakis, black dress pants, black walking shorts, or skirts. Workers are asked to be properly groomed for they represent University Housing Services and Illinois State University. Professionalism is the key. PERSONAL RELATIONSHIPS - Customer service skills are necessities due to the abundant amount of interaction with conference guests. Negative contact with students and parents will lead to a loss of future customers and directly affect public relations. Employees should make themselves acquainted with the conference in order to identify or contact them for information or messages SERVING AS A RESOURCE - In many cases, you are the first University person a conference guest or student will meet. Most of these people have never been in Bloomington/Normal before and will need your guidance for information, directions, and assistance. A wealth of information about the residence halls, University Housing Services, and the University is located at the front desk. Employee is expected to provide guests with this information via one-on-one interaction, the PA system, the phone, or by posting information. In addition, the employee in this position may act as a guide to special tours and admissions guests.

Required Qualifications

This is a security sensitive position. Comprehensive criminal background investigations will be conducted. Every applicant must meet the following requirements: * Availability for work from June 14 through August 13, 2013 * Limited hours available from May 11 through June 13, 2013 * Pre-enrolled for fall semester classes or registered for summer classes * Prepared to work extra hours from June 14 through June 16, 2013 for Illinois Special Olympics * Adhere to established dress code * Must be available to work night and weekend hours as assigned by supervisor Every applicant must meet the following qualifications: *2.0 cumulative grade point average at time of application *Completed at least 24 credit hours at time of appointment *Good disciplinary standing with Community Rights and Responsibilities for one year *Have at least one semester of residential hall living experience Should you be selected for this position, you will need to verify your work eligibility. Please download the form and be prepared to provide the appropriate Section 2 documentation to your department proving your identity and U.S. work eligibility on or before your third day of work.

Desired Qualifications:
Necessary Licenses/Certifications/Degrees

Hiring Rate/Range

$8.25 per hour

Work Hours

Schedules between 7 a.m. and 11 p.m.

Proposed Starting Date:

Posting date


Closing date


Special Instructions to Applicants

Please attach a list of at least two references and their contact information when applying. In addition, you will need to download the CA Reference Form at: Both forms will need to be turned in by February 27, 2013 to: Jamie Anderson, Campus and Community Relations Office of Residential Life Campus Box 2600 Normal, IL 61790 International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session, but may work more when the university is not in session. International students should contact the Office of International Studies and Programs for guidance if they have questions concerning employment restrictions.

Contact Information

Quanisha Hawkins, Assistant Director (309) 438-4403

Departmental Homepage

Required Applicant Documents PLEASE NOTE: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply For This Posting".

Resume/C.V. Reference List

Civil Service Test

Not Applicable

Physical Requirements:
Ability to lift 25 lbs. from floor to waist Ability to occasionally transport up to 25 lbs. up or downstairs. Ability to lift arms above the head. Must be able to travel between buildings without a car in year round weather conditions to fulfill on-call responsibilities.


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