Under the direction of the Deputy CIO, Advanced Services, the Senior Clinical IS Project Manager position is responsible for the project coordination and direction of the Health Information suite of projects currently in progress for the Correctional Health Services Department (CHS). This position is also responsible for ensuring that all project phases are completed on time, within budget and adhere to established quality and regulatory standards and for meeting customer expectations.
Minimum education and/or experience:
A Bachelor’s degree in Computer Information Systems (CIS), IT Project Management, Computer Science, Healthcare Informatics or other related field is required plus ten (10) years of industry experience including at least seven (7) years IT project management experience. Must have IT application development, IT infrastructure, and IT project implementation experience in a Clinical setting. Must have superior/advanced competency in IT software development and commercial off-the-shelf (COTS) software project management processes. An equivalent combination of training and progressively responsible experience that has resulted in the specialized knowledge and abilities required to perform the assigned work may be accepted in lieu of the minimum requirements.
Preferred education and/or experience:
An advanced degree is preferred. Successful Electronic Medical Record (EMR) implementation experience is preferred and also complex integration issues experience with new systems and legacy environments.
Knowledge, Skills, and Abilities:
Excellent communication, facilitation, conflict resolution and interviewing skills are required. Must be able to read, write and speak effectively in English. The ability to build and maintain effective working relationships within the department/unit, across department/units and functions, and externally is critical. Must be able to work effectively with internal staff, external partners, third party vendors and leadership to accomplish project objectives. The ability to quickly learn vendor contracts and associated contract deliverables to foster vendor accountability is essential. The ability to solve problems and make decisions when information is vague and additional information is not likely to be found is vital. Decisions will be made based on a combination of professional judgment and experience. Must be well-versed in health care practices, project management, vendor management and EMR implementation.
Preferred special requirements:
Project Management Professional (PMP) or equivalent certification is preferred. Current working knowledge of the Health Information Portability and Accountability Act (HIPAA) is highly desirable.
NOTE: Degrees/credits must be from an academically accredited college or university as recognized by the U.S. Department of Education (USDE) or the Council for Higher Education (CHEA).
Essential Job Tasks:
Conduct overall project management of the Health Information Technology project portfolio and other projects as assigned. Work with OET IT staff and CHS staff, clinicians, consultants and vendors to identify system requirements. Lead project teams serving as mentor/coach/trainer for development, implementation, project quality and risk. Lead and direct team members for the duration of the project. Develop and maintain project plan with schedules and teamwork assignments, integrating and identifying appropriate resources, performing quality review, tracking project milestones, adjusting project schedule and coordinating communication with all areas impacted by the project. This includes coalescing and updating project tasks and associated Work Breakdown Structures (WBS) and timelines which are derived from project owners. Update project documentation (e.g. Project Plans, Project Charter, Project Communication plans, etc.). Prepare management materials including status reports, dashboard summaries and progress updates including updating the project SharePoint site. Gather metrics and data for high profile issues as requested by OET management. Organize, facilitate and execute subject matter expert/project owner team meetings. Review and strategize project next steps, current issues and identify organizational challenges. Serve as project liaison with CHS, OET, MCSO and vendors. Secure all stakeholders’ buy-in, and support all key Health Information Technology project portfolio milestones. Provide support and recommendations for requirements and issues requiring adjustments to business process or procedure. Develop and implement Change Management processes for successful project roll-out. Assist with other department functions and perform other, related duties as assigned.
The hiring authority will select the successful candidate based on departmental needs.
Maricopa County, AZ - 20 months ago