UMass Memorial Medical Center 126 reviews - Worcester, MA

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Summary: Provides interpreter service between providers and patients and/or patients' families who have limited English proficiency. Explains cultural needs/differences to providers. Educates patients regarding hospital services. Makes appropriate referrals based on patient needs.

Work requires the level of knowledge typically acquired through completion of two years of occupationally specific education or an Associate Degree in Human Services, Communications or health related field. Minimum of two years prior experience as a medical interpreter preferred. Must maintain Massachusetts Medical Interpreters Association membership. An UMASS Medical Interpreter Program must be completed within one year of date of hire. Fluent oral and written English language required. Pass skills assessment prior to date of hire. Driver's license and transportation required to reach off-site locations. Strong interpersonal communication skills necessary to interact with very sick patients, their families, and staff under stressful/emergency situations. Must have the ability to work independently, have good organizational skills, have sensitivity to bilingual/bicultural issues, ability to deal calmly with any special, emergency, or other situation which may arise while performing duties, excellent customer and patient relations skills, knowledge of health and human services delivery systems, and have basic computer knowledge.

Oral and written fluency in English, Vietnamese, and/or "other" language. Solid knowledge of medical terminiology in both languages to provide interpreter services in an acute care setting, including inpatient units, emergency room, ambulatory and speciality clinics. Proof of attendance and successful completion to a medical interpreting program. Associate degree in health/human/communication fields. Minimum of two years of experience in medical interpreting preferred.

About this company
126 reviews
Vanguard Health Systems wants to lead the way to better health care. The company operates 25 acute care and three specialty hospitals...