ARAMARK is seeking an Assistant Director of Patient Services to provide vision to the clinical nutrition and patient food service areas. In this position you will assist in managing Healthcare Support Services, patient service programs and policies. You will assist the director in reviewing unit compliance with Region and Division patient and clinical care, operating standards and recommending value-added solutions. Daily responsibilities will include overseeing patient food service operations, managing the clinical nutrition program, providing exceptional customer service, and ensuring strong client relations.
Delivers strong operational performance by executing against ARAMARK Healthcare and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal nutrition care and meal service to patients/residents.
Drives patient satisfaction and maintains client relationships through rounding.
Ensures compliance to food safety, sanitation, and overall workplace safety standards.
Supervises, staffs, trains, conducts applicable rounding and manages the performance of the department to include the Food Service Supervisors and/or front line staff regarding food presentation and quality of service.
Supervises, staffs, trains, conducts applicable rounding and manages the performance of the department to include the Registered Dietitians and dietetic technicians regarding the provision of medical nutrition therapy and the nutrition care process including nutrition screening, assessment, diagnosis, intervention, monitoring and evaluation and education.
Develops and manages Clinical Performance Improvement Plans and activities.
Recognizes and adopts activities appropriate to the specific needs of the patient/resident population and demonstrates knowledge of specific issues directly related to age of patient/resident population
Demonstrates accountability for the proper use of patients' protected health information.
Manages and controls resources and materials to ensure quality, adequacy of supply and cost control within budgetary guidelines.
Maintains dietetic registration, state-required credentials and continuing education requirements.
Ideal candidates will possess a Bachelors Degree in Nutrition/Dietetics or Food Service Management, be a Registered Dietitian with the American Dietetic Association and Licensed Dietitian status, if residing in a state with licensure. Position requires a minimum of 3 years progressive clinical and food service management experience. The ability to communicate (verbal and written) effectively with clients, customers and support staff is required. Strong client and customer service skills are essential to success in this role.
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