Processes a variety of documentation associated with department operations, within designated timeframes and per established procedures; receives, reviews, records, types, and/or distributes documentation; enters data into computer systems; logs, tracks, or maintains records regarding department activities; compiles data for further processing or for use in preparation of department reports; maintains computerized and/or hardcopy records.
Answers telephone calls and greets visitors; ascertains nature of business, directs callers/visitors to appropriate personnel.
Performs customer service functions; provides information regarding department services, activities, locations, procedures, timeframes, documentation, fees, or other issues; distributes forms/documentation as requested. Operates a computer to enter, retrieve, review or modify data; performs data entry functions by keying data into computer. Collects permit fees and issues building permits.
HS diploma or GED; plus 1 yr. previous experience and/or training involving office administration, customer service, bookkeeping, record/file management, personal computer operations, and experience in specific area of assignment; or any equivalent combination of education, training, and experience which provides the knowledge, skills, and abilities for this job. May require valid GA Notary Public certification. May require driver’s license. Duties involving handling of cash funds may require ability to be bonded. Typing speed of 30 wpm required.