Chartis has an opportunity for an Accidental and Health Representative, Customer Care Information Center in their Claims Processing Center.
The key responsibilities for this position are as follows:
Respond to questions, concerns and information requests via telephone regarding a variety of issues.
Obtain information through research and internal systems or request from external sources.
Escalate problematic or sensitive matters to Team Leader or Manager.
Ensure that call data is properly logged into the tracking system.
High School or equivalent.
Excellent Communication and professional customer service skills
Ability to work independently.
Must have strong attention to detail and problem solving skills.
Accident and Health insurance experience is preferred.
Chartis - 2 years ago
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