Job Title: |
Back Office Lead
Auto req ID:
Best Buy Company and its Family of Brands
Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, China, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.
What does a Best Buy Back Office Lead do?
At Best Buy our mission is to leverage the unique talents and passions of our employees to inspire, delight, and enrich the lives our customers through technology and all its possibilities. If you have a passion and curiosity for what is possible and enjoy people, we invite you to join us on this mission.
The Back Office Lead has a passion for organization and getting into the details of store operations. They direct accurate reconciliation of all daily cash management processes and admin office functions including opening the store, hiring and on-boarding, ordering supplies, scheduling and maintaining employee files. They partner closely with store employees and leadership, driving profitable results across the store.
60% of your time you will:
- Play a lead role in administering back office procedures.
40% of your time you will:
- Assist store leadership in daily responsibilities to include: researching customer escalations, scheduling, hiring processes, and new employee on-boarding.
- Perform other duties as assigned.
What are the Professional Requirements of a Best Buy Back Office Lead?
- High school diploma or equivalent
- 1 year customer service experience
- 6 months to 1 year cash handling experience
- 6 months retail experience
Additional Job Information:
What are my rewards and benefits?
Discover your career here! At Best Buy we offer much more than a paycheck. Surrounded by the latest and greatest technology, a team of amazing coworkers and a work environment where anything is possible, you’ll find it easy to be your best when you work with us. We provide an exciting work environment with a community of techno learners where you can be yourself while investing in your career. Empowered with knowledge you will discover endless opportunities to grow. From deep employee discounts to tuition reimbursement, to health, wealth and wellness benefits, to learning and development programs, we believe the success of our company depends on the passion of employees for learning, technology and people.
Best Buy Co., Inc. (Best Buy) is a specialty retailer of consumer electronics, home office products, entertainment software, appliances and...