Intern - Technical Account Management
Percona has an excellent opportunity for a paid summer intership in our office near Lansing Michigan. This position would work witin our Technical Account Management team (TAM) working on enhancing and maintaining Percona's customer experience. The TAM's are responsible for maintaining a relationship with a customer from pre-Sales to delivery of our services, this includes management of consulting services. This is a great oppertunity for a motiivated college student looking for an oppertunity to gain experience in the consulting services industry.
Some of the items interns will be helping us with this year are:
Ensure Delivery of consulting was completed as promised
Follow-up via phone to customers who have not responded to surveys
Follow-up with Dark Customers who we have not worked with in some time
Fill in Project coordinator tasks when she is away
work with clients to make sure our pre-reqs are completed