J.P. Morgan's Corporate & Investment Bank is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
The FX Operations Manager VP will be responsible for the team who monitor and repair foreign currency (FX) wire transfer instructions received from retail, corporate and financial institution clients (or any other line of business) or from JPMorgan Chase customer service officers on behalf of clients. Additionally they will be responsible for the ongoing improvement agenda for the FX Payments Manager System, which will involve liason with partners in DCPP Technology and TSFX Product.
The payment instructions flow from various manual or client transaction-initiation sources into processing applications (GFP and FXPM). Primary sources include, but are not limited to AutoFX (consisting of JPMACCESS, Insight, PaySource), Retail (consisting of Customer Assist and CHASE.COM) and FX AutoConvert (originated as US$ payments in GFP).
Additionally, the team when required, will data enter FX draft and wire transactions into data entry screens in the processing applications. They will maintain a working knowledge of all system applications pertaining to the job and will build and maintain the required level of proficiency on the processing applications. The teams functions are to include but are not limited to:
Successful migration of functions from Tampa to Delaware in 2013.
Monitor transaction queues on the GPS and FXPM applications for items to be actioned.
Repair and otherwise action items that have stopped in GFP and FXPM transaction queues.
Review, verify and release FX AutoConvert payments in Region 113 of the GFP application.
Review AIRS pattern report and approve and verify repair processing patterns.
Insure the accuracy/timeliness of foreign currency exchange rate daily rates.
Monitor, validate and process client wire instructions submitted via the FIPIS or ePI application.
Monitor, validate (via call back) client draft instructions as required.
Enter and verify FX wire and draft transactions from fax.
Maintain FX draft stock per audit and compliance specifications concerning reconcilement and secure storage.
Collect operational data and prepare productivity, quality and volume metrics presentation spreadsheets and PowerPoint decks as required.
Provide any reporting statistics as requested by management including metrics and efficiencies.
Perform all responsibilities based on audit and risk requirements and/or approvals.
Perform root cause analysis of any rejected payments
PC literate with experience in Word and Excel.
Quality-oriented with excellent attention to detail.
Wire transfer and banking experience a plus.
Strong communication skills.
Ability to work in a fast paced environment.
Basic accounting knowledge/experience.
Additional hours may be required based on business needs and overtime required as needed.
JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package.
JPMorgan Chase & Co. is an Equal Opportunity and Affirmative Action Employer, M/F/D/V
US-DE-Newark-CC - Ops 2 / 00767
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