IT Specialist (APPSW), GS-2210-13
Homeland Security, US Coast Guard - Portsmouth, VA

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For 200 years, the United States Coast Guard has answered the call to serve. Every day, our family of 7,000 civilians helps us save lives, protect the environment, safeguard the nation, and stop drug traffickers. In the nation's ports and waterways, along the coast, and on international waters - we are there, always ready.

The U.S. Coast Guard :
  • Protects ports, the flow of commerce, and the marine transportation system from terrorism
  • Maintains maritime border security against illegal drugs, aliens, firearms, and weapons of mass destruction
  • Coordinates efforts with federal, state, and local agencies
The vacancy is being concurrently advertised under merit promotion procedures. You MUST apply to the concurrently advertised merit promotion announcement ending in 11-1338-SE-TS-M-A1 in order to receive consideration as a status applicant or consideration under non-competitive authorities such as military spouses eligible under Executive Order 13473; family members eligible under Executive Order 12721; veterans who are preference eligibles or who have been separated from the armed forces under honorable conditions after 3 years or more of continuous active service; applicants who qualify under special appointing authorities for veterans, such as 30% compensably disabled veterans; other special appointing authorities for persons with disabilities; and current and former federal civilian employees covered by an OPM interchange agreement.


This position is located in U.S. Coast Guard, C4IT Service Center, C3CEN, C3ISR Product Line Div, DGPS PL Branch, Portsmouth, VA.

U.S. Citizenship is required.

This position requires a SECRET clearance.

This position requires occasional travel.


Additional Duty Location Info:
1 vacancy - Portsmouth, VA

The incumbent is an IT Specialist assigned to the Command, Control and Communications Engineering Center (C3CEN) in Portsmouth, VA, and responsible for the development and maintenance of numerous Command and Control systems. The duties of this position are, and not limited to:

  • Provide advice and consultation of the design and development of software for the Differential Global Positioning System (DGPS) Nationwide Control Station (NCS) system.
  • Analyze, design, write, debug, document and maintain application code.
  • Examine and evaluate alternative means of satisfying user requirements.
  • Develop installation and operational procedures for release and fielding of software builds.
  • Act as a Contracting Officer's Technical Representative (COTR) to ensure proposed technical tasks are well formulated and expected results satisfy all technical requirements of the Statement of Work (SOW).
  • Prepare presentations of significant program aspects for Product Line team review and approval.
  • Incorporate the latest advancements to design, install and operate a wide range of related command and control systems.
  • Diagnose and solve complex systems problems.
  • Installs, tests, and implements vendor-supplied modifications to existing systems software.
  • Analyzes and resolves the most difficult customer support requests involving integration or configuration related issues.
Qualifications and Evaluations

For GS-13: Individuals must have IT-related experience demonstrating each of the four competencies listed below.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.


One full year of specialized experience (equivalent to at least the GS-12 level in the Federal service) with skills ensuring the integration of IT programs and services; developing solutions to integration/interoperability issues; designing, developing, and managing systems that meet current and future business requirements and apply and extend, enhance, or optimize the existing architecture; managing assigned projects; developing and interpreting policies, procedures, and strategies governing the planning and delivery of services; providing expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues; and applying new developments to previously unsolvable problems. Knowledge of Windows operating systems, and familiarity with system hardware and computing environments; skilled in Oracle 10g/11g RDBMS, Oracle Discoverer and BI tools, C++, Visual Basic, Matlab, ESRI products, Windows XP, Windows 2003 Server, web development environments and system software engineering. Skill analyzing, designing, writing, debugging, documenting and maintaining application code; preparing programming specifications, specifying inputs and outputs, appropriate data structures, module interface plans, designing user interfaces, and developing test plans. Knowledge to communicate complex technical requirements to non-technical personnel; prepare and present briefings to senior management officials on complex/controversial issues.
This position does not have a positive education requirement.

If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
All qualification requirements must be met by the closing date of the announcement.

The U.S. Coast Guard system simplifies the Federal application process by replacing the former KSA/JOB ELEMENT statements with on-line self-assessment questions. Your resume and responses to the self-assessment questions are an integral part of the process for determining your qualifications for the position. Therefore, it is important to support your responses to the self-assessment questions by providing examples of past and present experience in your resume.
To preview questions please click here .

Benefits and Other Info

The Coast Guard offers excellent benefits. For information pertaining to our benefits, visit Coast Guard Civilian Careers

In addition, a newly appointed Federal civilian employee, or Federal civilian employee appointed after a break in service of 90 days or more may receive service credit for prior non-Federal civilian work experience, or experience in a uniformed service that otherwise would not be creditable for the purpose of determining his or her annual leave accrual rate. For more information, visit Providing Credit for Annual Leave

You should also visit Working for the Federal Government

Please be aware that applicants will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. If selected, at the time of appointment, selectees will be required to update the OF-306. Certain responses on the form could pose a problem with suitability for employment determinations e.g., an affirmative answer to a conviction of a felony.

Recruitment incentives may be authorized.

Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System. Visit Selective Service Registration

Moving expenses will not be paid.

All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.

All selectees are subject to an appropriate investigation.

For Veterans' preference eligibility, visit Veterans' Employment Resources

More than 1 selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 90 days from the date the certificate was issued.

If you are selected for this position, you will be subject to a determination of your suitability for Federal employment.

The United States Coast Guard (USCG) is an Equal Opportunity Employer.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, sex, sexual orientation, marital status, age, disability, or other non-merit factors.

USCG provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact 703-235-1862. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Visit Reasonable Accommodation

How To Apply

Applications (resume and job specific questions) for this vacancy must be received on-line by 11:59 EST on the closing date of the announcement. There are several parts of the application process that affect the overall evaluation of your application

Responses to on-line core questions
Responses to on-line self-assessment
Supporting documents, if requested

High self assessment in the vacancy questions that is not supported by information in your resume and/or supporting documents may eliminate or impact your consideration.

If applying on-line poses a hardship to you, the Help Desk listed on the announcement will provide assistance to ensure that applications are submitted on-line by the closing date. You must contact the Help Desk prior to the closing date of this announcement to receive assistance. Hours of operation: Monday through Friday, 7:00 a.m. to 7:00 p.m. EST, excluding Federal holidays.

If you are claiming 10-point veterans' preference, you must submit a copy of your DD-214, "Certificate of Release or Discharge from Active Duty" which indicates the type of discharge you received, or other proof of eligibility, as well as an SF-15, "Application for 10-point veteran preference", plus the proof required by that form.

Individuals who have special priority selection rights under CTAP or ICTAP provisions must be well qualified for the position to receive consideration for special priority selection. CTAP and ICTAP eligibles will be considered well qualified if they attain a cut-off score of 85. We require documentation to support CTAP or ICTAP eligibility at the time of application.

All documentation must be received by the closing date of the announcement and must indicate the vacancy announcement number on the documents. A fax coversheet will be provided to you from the system, with number and instructions to transmit the requested documents. (Jobs) U.S. Coast Guard, Ofc of Civ Pers, CG-1211SE, 2300 Wilson Blvd, Suite 500, Arlington, VA 22201.

USCG Applicant Support

Phone: 866-656-6830

Fax: 703-235-1892


Agency Information:
United States Coast Guard

2300 Wilson Blvd

Suite 500

Arlington, VA 22201

Fax: 703-235-1892

Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 30 to 90 days of the closing date of this announcement. To check your application status for this job, please go to My USAJOBS , input your User ID and password, and select "Track your online job Applications".

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