Facility QA/QC Supervisor
Nestle USA - Mason City, IA

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To serve as a lead QA representive with manufacturing, technical services and engineering/maintenance to ensure food safety standards and quality specifications are met.

  • Oversees and coordinates the daily activities of the Laboratory Technicians, Lab Operators, in cooperation with all of the Quality Assurance Supervisors and under limited direction of the QA Manager. Acts as a back up to QA Manager.
  • Provide input and monitor effectiveness of the Net Content, Sensory, Microbiology, Pathogen Monitoring, and other programs including guidance and training to factory associates.
  • Provide training and technical support for quality issues that require product retention, root cause analysis, and correction/corrective action.
  • Write SOPs and QMS standards to support existing and new procedures and processes.
  • Monitor all processes and procedures to ensure effectiveness and continuous improvement.
  • Ensure that all raw materials and finished products meet all specifications using the Positive Release and COS systems. Ensure that products are released in a timely manner
  • Investigate consumer complaints, determine root cause, develop corrective actions and monitor for effectiveness.
  • Attend daily and weekly performance review meetings to drive continuous improvement.
  • Audit all areas of the facility for NQS and GMP compliance.
  • Perform other duties as assigned.
BS in Food Science, Chemical Engineering, Microbiology, or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

Employee will follow all quality, safety and environmental requirements.

3-5 years technical experience in a manufacturing quality area within the food industry is preferred.

SAP, Word, Excel, Outlook, Powerpoint, Access – proficiency at intermediate to advance level

Administrative: Work efficiently; Establish plans; Develop systems and processes; Manage execution

Communication: Speak effectively; Foster open communication

Interpersonal: Build relationships; Value Diversity

Leadership: Coach and develop others; Provide direction; Lead courageously

Motivation: Drive for results; Show work commitment, self directed

Self-Management: Act with integrity; Demonstrate adaptability; Develop oneself; Maintain positive


Thinking: Think strategically; Analyze issues; Use sound judgment; Innovative


About this company
48 reviews
Nestlé USA makes delicious, convenient and nutritious food and beverage products that make good living possible. Nestlé S.A.,...