Billing Specialist
Volt - Broomfield, CO

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We are looking for a Billing Specialist to join the Customer Financial Services organization. Responsibility will include responding to and resolving customer disputes submitted by several means including phone, email or the customer portal while working in a ticketing system. Contact various departments in order to obtain background information to resolve customer questions or disputes. Need ability to analytically problem solve using a variety of systems and information sources.

Need to ability to calculate credits using job aids provided. Need to be comfortable with obtaining needed approvals to apply credits in various systems. Majority of the time will be spent researching and analyzing billing disputes and interacting with customers verbally and through email. A professional customer focused approach is a must.

The Analyst will be required to become proficient in multiple order entry, Service Establishment, and billing systems. Candidates will be required to have a flexible work schedule - must be willing to work over time, adjust schedule at the last minute especially during the beginning/end of the month.

sologig - 2 years ago - save job - block
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A jolt from Volt can discharge your personnel needs. Volt Information Sciences generates most of its sales by offering temporary and...