Thank you for your interest in Piedmont HealthCare. Our physicians have been providing state of the art medical care to Statesville, NC area residents since 1996. As one of the largest employers in the area, Piedmont HealthCare is a vital part of the communities we serve, offering competitive wages and benefits. If you want to excel in your field while living in a community that offers small town charm within an hour of Charlotte, NC and just a couple of hours from the beach or mountains then we are the place for you!
GENERAL SUMMARY OF DUTIES:
Responsible for assisting physicians with patient care, clerical, environmental and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of the clinic.
Formal Medical Office Assistant training required
Excellent customer service and computer skills are required
Must have phlebotomy experience
Electronic Medical Records experience preferred
High school diploma, some college preferred. MOA Training required.
Minimum of one-year work experience in public contact job, preferably service related. Experience in health care or a practice setting.
Maintains CPR certification.
Fulfills patient care responsibilities as assigned which may include:
checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls and providing pertinent information. Drug testing, phlebotomy, and OSHA compliance as assigned by the office.
Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; charge entry; managing documents and ensuring information is completed and filed appropriately.
Fulfills environmental responsibilities as assigned which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; restocking exam/procedure rooms.
Fulfills organization responsibilities as assigned which may include: respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly.
Cross train in order to provide coverage for other employees as needed.
Other responsibilities and duties as assigned.
KNOWLEDGE AND SKILL REQUIREMENTS:
Knowledge of health care field and medical specialty.
Knowledge of specific assisting tasks related to particular medical specialty.
Knowledge of information that must be conveyed to patients and families.
Skill in performing tasks appropriately.
Skill in tact and diplomacy in interpersonal interactions.
Skill in understanding of patient education needs by effectively sharing information with patients and families.
Ability to learn and retain information regarding patient care procedures.
Ability to project a pleasant and professional image.
Ability to plan, prioritize and complete delegated tasks.
Ability to demonstrate compassion and caring in dealing with others.
From: Piedmont Healthcare
Piedmont Healthcare is system of five hospitals and 100 physician and specialist offices across greater Atlanta and North Georgia. For more...