IT Risk and Compliance - Technical Quality Assurance Lead
JPMorgan Chase - Columbus, OH

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Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.

As a Technical Quality Assurance Lead within the IT Risk and Security Management organization, you will work as part of the development team to ensure that quality engineering practices are applied throughout the delivery cycle. This includes establishing and ensuring quality practices are followed from requirements through release, with automation and efficiency as primary drivers. Working with the analysts and developers you will drive a test driven approach to development, and work within an agile delivery methodology that balances testing automation with manual assurances. Additionally, you will work with the business community to balance manual acceptance testing and regression needs to ensure that a desired and predictable product is delivered. You will need to foster relationships with the various system integrations to support dependency testing between groups, and across support teams as we test functionality and build/deploy processes across environments. You will also be responsible for post production validation, working closely with the business sponsors to ensure that the final delivered product is fit for use.

To provide a fully integrated quality program to the software delivery cycle, you will drive the ongoing progression of quality practices by participating in sprint retrospectives and providing metrics for various aspects of quality improvement, from better unit testing, more detailed requirements, and developer training. This will include defining if any quality assurance gaps exist and how to address going forward.

Along with defining the end to end quality assurance practices for end user functionality, you will also be responsible for overall system capabilities such as performance and scalability. In this role you will need to understand the current and future production usage of the system and be able to plan and execute performance testing, high availability testing, and DR testing.


Minimum 5 years experience with end to end testing process.

Strong experience leveraging testing approaches and best practices to ensure overall integrity of testing strategy.

Strong experience designing and developing test plans, scripts and tools.

Strong experience with testing automation tools like Microsoft Visual Studio Test Professional or HP's Quick Test Pro.

Experience with testing products like Quality Center.

Familiarity with testing tools like Selenium and SoapUI.

College degree is required

JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V


Quality Assurance

Primary Location

US-OH-Columbus-Polaris McCoy Center / 54101


Central Technology & Ops



Job Type



Day Job

Employee Status


Corporate Brand

JPMorgan Chase & Co.