Technical Application Specialist
Siemens Healthcare Diagnostics Inc. - Pittsburgh, PA

This job posting is no longer available on Siemens. Find similar jobs: Technical Application Specialist jobs - Siemens Healthcare Diagnostics jobs

The Technical Application Specialist (Microbiology products) will solve problems independently and within established policies and procedures. Their primary objective is “to do what it takes” to ensure customer satisfaction. They are responsible for timely system implementation and training. They are responsible for managing their customer base and growing the business for Western PA and Western/Upper New York area. This position is responsible for the orchestration of implementation plans with customers for new instruments. Facilitate training rotations and schedules within the lab to insure cross training for all operators on all shifts. Develop timeline for acquiring samples, implementing tests and start up strategies within defined guidelines. Assist in facilitating the proper customer support for technical issues.

Requirements include:
BA/BS preferably in Medical Technology; thorough technical knowledge of medical technology; 2+ years of laboratory experience; prior field experience is preferred; strong communication and interpersonal skills to effectively handle customer problems and support the sales team’s efforts; ability to prioritize critical customers and handle the crisis customers first; computer literacy is mandatory (Word, Excel, Powerpoint, Outlook, etc.); strong presentation and selling skills; must be completely aligned with the corporate Vision, Values and Beliefs; job requires a large amount of driving within the region; must have a clean driving record over last three years.