Responsible for operations of the box office including customer service, accounting for tickets for all applicable events, analyzing and preparing box office reports, schedule and supervise supporting staff. Perform all functions and special assignments given by department management.
- Supervise associates daily activities; assist to improve performance and customer service.
- Able to effectively address and resolve customer service issues to maintain and promote good public relations.
- Prepare staff schedules and assigned special reports.
- Implement box office policy and procedures.
One year related box office supervisory and Ticketmaster experience required.
MotorCity Casino - 17 months ago