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Bilingual Retention Call Center Rep - Russian
Fidelis Care - Queens, NY

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Job Summary

The Retention Call Center Representative provides assistance to members and prospects with any related member issues to rectify them as efficiently as possible. This position tracks and documents every interaction accurately in the member's account while adhering to prescribed protocols and staying in compliance with regulatory guidelines.

Qualifications
  • High School diploma or equivalent with 2 years prior customer service experience

Fidelis Links

Click here to learn more about the Fidelis Care employee benefits
Fidelis Care - 4 months ago - save job - block
About this company
Fidelis Care
13 reviews
We like to think that Fidelis Care is a very special managed care company. Founded by the eight Bishops of the Roman Catholic Dioceses in Ne...