Acts as a main point of contact throughout the engineering, scheduling and construction processes for residential, commercial and industrial customers. Performs all activities required to initiate and design cost effective, solutions for internal/external customer requests for engineering services. Interfaces with district resources to meet customer in-service dates, including coordination with other utilities and contractors. Performs outage evaluation in emergency restoration efforts. Maintains accurate GIS system data.
Associate's degree in Engineering, Engineering Technology or related field OR two years of college level engineering course work OR the equivalent combination of education, training and/or experience.
Experience demonstrating skill reading and interpreting construction plans and/or engineering drawings.
Experience demonstrating skill following technical instructions or procedures (for example, operating procedures, standards, code requirements, specifications).
Experience demonstrating skill performing mathematical computations involving algebra, trigonometry and geometry.
Experience demonstrating skill using PC-based word processing, spreadsheet and e-mail software to perform work functions (for example, communicate with others, create and modify letters, perform calculations).
Ability and willingness to work overtime, holidays, and weekends as required.
Ability and willingness to work during emergency conditions and storms as required.
Ability and willingness to wear and use safety equipment as required by Federal, State, Local and company regulations.
Ability and willingness to adhere to safety regulations and policies.
Ability and willingness to perform physical tasks for extended periods of time (for example, lifting, entering/exiting manhole covers, climbing ladders and scaffolding, bending, twisting, kneeling, crawling, pulling/pushing, standing, walking, and squatting).
Ability and willingness to work in a variety of work environments including outdoors in all weather conditions, on or around energized equipment, in confined spaces, underground, in heavy traffic and in noisy and dirty environments with proper Personal Protective Equipment (PPE).
Ability and willingness to travel to various Company locations and work sites.
Must successfully pass qualification tests.
Must possess a valid driver’s license.
Must pass the Criminal History Records Check.
This position is a NERC Regulated position. As such, a background check will be conducted on the incumbent every seven years. Additionally, the incumbent will be required to complete annual NERC compliance training.
Experience demonstrating knowledge of the fundamentals of electricity.
Experience demonstrating skill using GIS, GWD and/or WMIS (work management information system) to perform work functions (for example, create sketches, maintain accurate data, update the status of projects, create job instructions).
Experience demonstrating skill initiating and designing engineering solutions for internal and external customer requests.
Experience demonstrating skill using and maintaining various hand tools and instruments (for example, tape measure, measuring wheel, gas detector, survey instruments).
Experience demonstrating skill providing customer service (for example, interacting with customers, responding to customer inquiries over the telephone, in writing and/or in-person).
Experience demonstrating skill interfacing and coordinating with other departments, companies, and contractors.
Experience demonstrating skill preparing and modifying documentation such as contract agreements and cost letters.
Experience demonstrating skill performing outage evaluation in emergency restoration efforts and/or performing secondary roles.
Experience demonstrating skill reviewing and evaluating billing terms and issues.
PHI is an affirmative action, equal opportunity employer with a commitment to diversity.
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