Graduate Admissions Counselor
Sofia University - Palo Alto, CA

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Sofia University is a private, non-profit, graduate school, founded in 1975. Sofia University is WASC accredited and offers Masters and Doctoral Degree Programs in the field of transpersonal psychology and related areas. The residential facility is located in Palo Alto, California. In addition, the Institute provides low residency distance learning (Global) programs to permit students the opportunity to study at home and on-line, as well as to meet on campus for brief intensive seminars with their cohort and faculty.

The mission of Sofia University is to provide education in transpersonal psychology and related areas. The University's purpose is to prepare students to apply the knowledge, principles and experiences of transpersonal psychology to research, training, and the practice of clinicians, counselors, educators, and other professionals. The University's broader purpose is to provide leadership in the field of transpersonal psychology whereby faculty, graduates, and students contribute to the enrichment of human life and address worldwide needs with compassion and effectiveness.

Title: Graduate Admissions Counselor

Reports to: Dean of Admissions

The Graduate Admissions Counselor promotes Sofia University to prospective students as well as assisting applicants in the selection and enrollment processes. This individual works with the Dean of Admissions to develop and implement strategies and tactics to meet enrollment goals and objectives for the Graduate Certificate, Masters, and Doctoral programs.

This role is a full-time position with core business hours of 9 AM to 5 PM Monday through Friday. Some evening and weekend work is also required during peak periods in the recruitment and application seasons. A valid driver's license is required.

Educates and advises prospective graduate students and applicants regarding the University's mission, academic program offerings, admission requirements, applicable policies and procedures, as well as career options;
Responds to program-related inquiries via telephone, electronic mail and other electronic media, and postal inquiries as directed;
Responsible for all aspects of applicant processing and tracking;
Interfaces regularly with Program Chairs and Faculty members in the recruitment and selection processes;
Corresponds with applicants regarding their admissions status and admissions decision as directed;
Counsels and assists applicants in discerning which program best suits their academic goals;
Performs activities to move students along the pipeline from initial inquiry to application;
Attends recruitment fairs and other promotional events, both on and off campus, as directed; engages with student influencers, faculty and officials at sending institutions, and other organizations as necessary;
Attends and presents at regularly scheduled Open House events;
Provides preliminary information regarding the financial aid process, financial planning, and other reporting as required;

Performs other tasks and projects as directed. Requirements:
Bachelor's degree in a related discipline; Master's degree is preferred. Academic or work-related exposure to Transpersonal Psychology or a closely-related discipline or practice also preferred;
Experience working with students in a higher education setting preferred. Previous admissions counseling experience strongly preferred; previous experience with graduate admissions a plus;
Excellent customer service skills and orientation are required;
Strong knowledge of Microsoft Office is essential. Previous experience with Admissions-based tools is strongly preferred; ability to use and understand electronic media and tools is helpful;
Ability to understand and readily explain program differences to prospective candidates;
Ability to multi-task and maintain attention to detail while meeting or exceeding prescribed goals for performance is essential; ability to work both independently and collaboratively in a high-volume, data-driven, and customer-focused academic environment is essential;
Personable demeanor with ability to influence and guide prospective students through the enrollment process; excellent communications skills (both verbal and written) are essential;
Ability to work in a proactively diverse and inclusive culture and effectively collaborate with all departments across the organization;
Ability to occasionally travel to attend recruitment fairs and other events out of the area; a valid driver's license is required. Please forward a cover letter, resume, salary history and/or expectations, and current contact information for three references to:

Mark Dunaway, PhD.
Director of Human Resources
1069 E. Meadow Circle
Palo Alto, CA 94303

We are an Equal Opportunity employer

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