System Administrator
Qualys - Redwood City, CA

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The System Administrator will be responsible for administration and maintenance of the Qualys production applications world-wide and will be working closely with Development/Engineering, DBA, Networking, Support teams and Worldwide Customers to provide 24x7 Support for Qualys production applications.

Build and manage software patches and upgrades for production environment

Provide data and root cause analysis for each service impacting incident with all possible corrective actions for improvement.

Work with multiple teams in analyzing each service outage, measure, maintain and present the service quality metrics to management.

Responsible to maintain 24/7 service to customers and reduce MTTR in case of service interruption.

If required work with customers to identify and resolve customer issues related to Qualys products and services.

Participate in product design discussions and make appropriate recommendations.

5+ years of experience in systems administration.

BS or Engineering in Computer science or electronics or related IT focused.

Extensive knowledge of Unix/Linux systems including hardware, software and applications.

Extensive Knowledge of VMware and other virtualization products.

Extensive knowledge of Apache and Tomcat web servers.

Advanced level knowledge of network hardware and network protocols.

Provide hands-on technical leadership in design and support of Unix servers

Should have good knowledge of information security principles and practices, understanding of security protocols and standards.

Must have exceptional verbal, written, interpersonal and presentation skills.

Must be able to work on 24/7 on-call schedule.

Must be able to work constructively in team environment.

Working experience in SaaS is highly desirable.

Applicant should have a valid passport.

Qualys - 2 years ago - save job
About this company
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Qualys, Inc. is the leading provider of Software-as-a-Service (SaaS) IT security risk and compliance management solutions. Qualys solutions...