Under moderate supervision, contributes to the software development process by ensuring complete and accurate documentation of system requirements
Serves as a liaison between customers and development departments during the product development phase.
Interacts with customers to gather system requirements.
Defines the system and functional requirements of the product.
Prepares business requirements and functional specifications.
Serves as a resource and/or participant in business process re-design activities. Assists the customer in determining if and how system enhancements may improve process flow and business function.
May perform application, system and regression tests.
Responsible for creating business requirements and system documentation, as well as contributing to end-user and project management documentation.
Works with industry research groups to prepare for product trends.
High school diploma or equivalent required. Bachelor’s degree preferred.
Minimum of 18 months to three years of experience in related field; or
An equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
KNOWLEDGE AND SKILLS
Developing professional expertise. Works on non-complex to moderately complex projects. Exercises judgment within defined procedures and practices.
General knowledge of the financial industry.
General communication and customer interaction skills.
General project management skills.
General knowledge of Microsoft Office applications.
Good grammar and writing skills.
Able to define system and functional requirements.
Able to meet aggressive deadlines.
Able to interact with and communicate well with other technical associates.
Typical office setting with environmentally controlled conditions.
Able to work extended hours as business needs dictate.
Occasional overnight travel required.
COMPANY CONFORMANCE STATEMENT
In performance of their respective responsibilities, all employees of Jack Henry and Associates are expected to:
Complete quality work within deadlines.
Interact professionally with other employees, customers and suppliers.
Work effectively as a team contributor on all assignments.
Communicate and coordinate work efforts with other employees, customers and suppliers.
Perform other duties as assigned.
Attend work regularly based on the assigned schedule.
Equal Employment Opportunity
Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
Jack Henry & Associates (JHA) provides integrated in-house and outsourced software systems for data processing to some 12,000 banks,...