Sport Chalet has been a leader in the specialty sporting goods arena for over 50 years. With stores in Arizona, California, Nevada and Utah, Sport Chalet is renowned for providing a level of service that is unparalleled in the retail sporting goods industry. In an effort to support our store-level teams, we are seeking individuals with an active lifestyle to join our retail sales division. Our dynamic team strives to enhance the customers shopping experience, and is driven not to be the biggest, but the BEST.
As a ski/rental technician, you will provide exceptional customer service by assembling, servicing and repairing new/used skis and snowboards. Technicians also work in the rental area assisting customers with rental selections, and educating them on the proper care and use of the equipment.
Acknowledge customers quickly and courteously
Determine customer equipment needs
Service and repair customer merchandise according to established guidelines
Resolve customer problems efficiently and tactfully
Complete necessary documentation and paperwork neatly and accurately
Comply with all area and industry procedures and regulations
Comply with all Company, store and area policies and procedures
Keep knowledge and skills current
Adhere to safety procedures regarding use of tools and equipment
Keep work area organized and clean
Demonstrate proficiency in selling skills as necessary
Cooperate and assist other department as needed
Assist customer in rental selection
Maintain rental equipment in good condition
Train customer on equipment care and use
Perform other related duties as assigned
Skills / Requirements
A varied schedule will include day, evening, and weekend shifts. Must have an outgoing, friendly personality, and be mechanically inclined and familiar with basic tools of the trade.
1-2 years experience as a ski/snowboard tech preferred
Weekend and evening availability a plus
Must have exceptional customer service skills
Personal interest in skiing and/or snowboarding
Working knowledge of products and tools of the trade - tuning machines, drills, etc.
Strong communication skills
Sport Chalet is a drug-free, equal opportunity employer. We offer dynamic career opportunities with growth potential and generous discounts.
- Technicians must be 18 years of age and successfully complete an industry approved, area-specific certification process.
For those who play, there's Sport Chalet. The sporting goods retailer operates 50-plus stores mostly in California, but also in...