Activities Attendant (O)
The Westin Ka'anapali Ocean Resort - Lahaina, HI

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Company

COMPANY:
Starwood Hotels & Resorts Worldwide, Inc., one of the leading hotel and leisure companies in the world with more than 1000
properties in over 100 countries, is a fully integrated owner, operator and franchisor of hotels and resorts with the following
internationally renowned brands: St. Regis®, The Luxury Collection®, Sheraton®, Westin®, Four Points® by Sheraton, W®,
Le Méridien®, Aloft®and ElementSM. Starwood Vacation Ownership, Inc., a subsidiary of Starwood Hotels & Resorts
Worldwide, Inc., is one of the premier developers and operators of high quality vacation interval ownership resorts. For more
information, please visit www.starwoodhotels.com or www.starwoodvacationownership.com

Location

Lahaina, HI 96761

Department

Kids Club & Activities

Job Description

To coordinate and lead a comprehensive program of recreational activities for children and adults. Create a sense fun and enthusiasm to participants. Must be able to engage and involve guests and owners in a variety of programs.

ESSENTIAL FUNCTIONS:
AVERAGE %
OF TIME

40% Responsible for leading family activity programs

30% Guest service and assistance related to activity programs as well as general needs for information and direction. Communicating and promotion guest activities and resort special event programs to owners and guests.

10% Maintain and oversee all recreation areas Kid’s Club, pool and any other areas used for activities, ensuring adequate levels of all supplies throughout all recreational areas, including calendars and flyers. Maintain assigned equipment, report maintenance issues to the Director of Fun and/or other managers as needed.

10% Collaborating and coordinating as needed with other resort departments on activities and events

10% Planning and organizing activities within the resort which include children’s programs, adult activities, special events, conference recreation and holiday programs.

Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

  • Assisting the marketing department in preparing the recreation brochure.
  • Maintaining an ongoing inventory of all games, equipment and supplies.
  • Ordering supplies when needed.
  • Assuming accountability and responsibility for any and all other functions delegated to the Activities Coordinator that will better serve our guests.
  • Perform any or all duties as assigned by management.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

  • Adhere to hotel safety standards.
  • Perform other duties and handle projects as assigned by Manager.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

  • 18 years of age minimum
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Must be able to read and write to facilitate the communication process.
  • Requires good communication skills, both verbal and written.
  • Ability to convey a sense of fun with enthusiasm to the participants
  • Fast learners who can process information including culture, science, history and nature and communicate to owners and guests
  • Confident demeanor and ability to “think on feet”
  • Enjoys being with people and has a genuine care for their wellbeing and experience
  • Basic computer literacy
  • Positive attitude and openness to feedback for improvement
  • Showmanship and stage presence is essential
  • High level of energy
  • Service oriented attitude towards guests
  • Ability to use good judgment in areas of safety and security of participants
  • Creative and resourceful
  • Image of professionalism
  • Flexible and adaptable to a variety of circumstances
  • Good / Excellent swimming ability
Physical Demands

  • Most work tasks are performed outdoors on a year round basis
  • Position requires walking and giving direction; must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of theses tasks may vary from day to day and task to task.
  • Must be able to exert well-paced ability to reach different outlets and other departments of the hotel on a timely basis.
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning and stocking tasks.
  • Must be able to lift up to 30 lbs. On a regular and continuing basis.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
  • Requires manual dexterity to use and operate all necessary equipment.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
Requirements

Education
High school or equivalent education required.

Experience
Previous hotel experience or experience working in a recreational setting preferred.

Licenses or Certificates
Ability to obtain and/or maintain any government required licenses, certificates or permits.
First Aid, CPR. Lifeguard certification is helpful.

Grooming
All employees must maintain a neat, clean and well-groomed appearance per Starwood standards.

Activities Attendant (O)
Company

COMPANY:
Starwood Hotels & Resorts Worldwide, Inc., one of the leading hotel and leisure companies in the world with more than 1000
properties in over 100 countries, is a fully integrated owner, operator and franchisor of hotels and resorts with the following
internationally renowned brands: St. Regis®, The Luxury Collection®, Sheraton®, Westin®, Four Points® by Sheraton, W®,
Le Méridien®, Aloft®and ElementSM. Starwood Vacation Ownership, Inc., a subsidiary of Starwood Hotels & Resorts
Worldwide, Inc., is one of the premier developers and operators of high quality vacation interval ownership resorts. For more
information, please visit www.starwoodhotels.com or www.starwoodvacationownership.com

Location

Lahaina, HI 96761

Department

Kids Club & Activities

Job Description

To coordinate and lead a comprehensive program of recreational activities for children and adults. Create a sense fun and enthusiasm to participants. Must be able to engage and involve guests and owners in a variety of programs.

ESSENTIAL FUNCTIONS:
AVERAGE %
OF TIME

40% Responsible for leading family activity programs

30% Guest service and assistance related to activity programs as well as general needs for information and direction. Communicating and promotion guest activities and resort special event programs to owners and guests.

10% Maintain and oversee all recreation areas Kid’s Club, pool and any other areas used for activities, ensuring adequate levels of all supplies throughout all recreational areas, including calendars and flyers. Maintain assigned equipment, report maintenance issues to the Director of Fun and/or other managers as needed.

10% Collaborating and coordinating as needed with other resort departments on activities and events

10% Planning and organizing activities within the resort which include children’s programs, adult activities, special events, conference recreation and holiday programs.

Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

  • Assisting the marketing department in preparing the recreation brochure.
  • Maintaining an ongoing inventory of all games, equipment and supplies.
  • Ordering supplies when needed.
  • Assuming accountability and responsibility for any and all other functions delegated to the Activities Coordinator that will better serve our guests.
  • Perform any or all duties as assigned by management.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

  • Adhere to hotel safety standards.
  • Perform other duties and handle projects as assigned by Manager.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

  • 18 years of age minimum
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Must be able to read and write to facilitate the communication process.
  • Requires good communication skills, both verbal and written.
  • Ability to convey a sense of fun with enthusiasm to the participants
  • Fast learners who can process information including culture, science, history and nature and communicate to owners and guests
  • Confident demeanor and ability to “think on feet”
  • Enjoys being with people and has a genuine care for their wellbeing and experience
  • Basic computer literacy
  • Positive attitude and openness to feedback for improvement
  • Showmanship and stage presence is essential
  • High level of energy
  • Service oriented attitude towards guests
  • Ability to use good judgment in areas of safety and security of participants
  • Creative and resourceful
  • Image of professionalism
  • Flexible and adaptable to a variety of circumstances
  • Good / Excellent swimming ability
Physical Demands

  • Most work tasks are performed outdoors on a year round basis
  • Position requires walking and giving direction; must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of theses tasks may vary from day to day and task to task.
  • Must be able to exert well-paced ability to reach different outlets and other departments of the hotel on a timely basis.
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning and stocking tasks.
  • Must be able to lift up to 30 lbs. On a regular and continuing basis.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
  • Requires manual dexterity to use and operate all necessary equipment.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
Requirements

Education
High school or equivalent education required.

Experience
Previous hotel experience or experience working in a recreational setting preferred.

Licenses or Certificates
Ability to obtain and/or maintain any government required licenses, certificates or permits.
First Aid, CPR. Lifeguard certification is helpful.

Grooming
All employees must maintain a neat, clean and well-groomed appearance per Starwood standards.

Starwood Hotels - 22 months ago - save job