Executive Administrative Assistant
Langham Hotels International 4 reviews - Chicago, IL

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Job Summary

The Langham, Chicago seeks an experienced, outgoing, friendly and professional Executive Administrative Assistant! PRIMARY OBJECTIVE OF POSITION:

Provide high-level administrative support, handle information requests, and perform clerical functions such as prepare correspondence, receive visitors, arrange conference calls, and schedule meetings, handle travel arrangements. May also train and supervise other administrative staff.


Perform general administrative duties for members of the Executive Office

Responsible for managing multiple phone lines

Field calls, handle guest complaints, issue charity donations and gift certificates, log checks and deliver mail

Compile, write and distribute The Daily Legend, the hotel's colleague newsletter

Coordinate guestroom reservations for guests when required

Coordinate in-house meeting room reservations when required

Assist Hotel Manager with responding to guest complaints and issues

Assist with special projects, setting up reservations systems for events, working with reservations managers

Assist communications team in making media clips and maintaining the monthly PR report, entering data into a spreadsheet; printing monthly promotional flyers; maintaining Langham Supper Club database; delivering marketing materials to various departments when needed; maintaining and create press kits for the media; assisting with on-site publicity photo& video shoots when appropriate; and helping to manage the Think Pink colleague ideas portal

Assist Social Media Manager in maintaining and updating the hotel's e-Databases when necessary.


The Ideal Candidate for this Position Will Have: Previous experience as an Executive Administrative Assistant in a Luxury Hotel required

Excellent administrative skills

Strong written and verbal communication skills, using appropriate phone salutations and etiquette

Must possess a keen attention to detail

Proficient in Microsoft Office programs, including Excel and PowerPoint

Must be an organized, independent worker, self-starter and problem solver

Must possess a positive attitude

Team player capable of working with multiple departments and for multiple leaders

Ability to adapt quickly to changing priorities

Maintain confidentiality and security of specified guest and hotel information

Professional presentation and attire

High School graduate or equivalent required

Four year related college degree preferred

Please Note: While we would love to consider everyone that is interested in joining our organization, we do ask that you please do not submit an application if you do not have the minimum qualifications for the position.

Recruiting Companies & Recruiters - please do not contact us regarding this position.

No phone calls please.

About this company
4 reviews
Langham has a legendary hotel heritage dating back to 1865 when The Langham in London originally opened as Europe's first Grand Hotel. Over...