The Langham, Chicago seeks an experienced, outgoing, friendly and professional Executive Administrative Assistant!
PRIMARY OBJECTIVE OF POSITION:
Provide high-level administrative support, handle information requests, and perform clerical functions such as prepare correspondence, receive visitors, arrange conference calls, and schedule meetings, handle travel arrangements. May also train and supervise other administrative staff.
RESPONSIBILITIES AND JOB DUTIES:
Perform general administrative duties for members of the Executive Office
Responsible for managing multiple phone lines
Field calls, handle guest complaints, issue charity donations and gift certificates, log checks and deliver mail
Compile, write and distribute The Daily Legend, the hotel's colleague newsletter
Coordinate guestroom reservations for guests when required
Coordinate in-house meeting room reservations when required
Assist Hotel Manager with responding to guest complaints and issues
Assist with special projects, setting up reservations systems for events, working with reservations managers
Assist communications team in making media clips and maintaining the monthly PR report, entering data into a spreadsheet; printing monthly promotional flyers; maintaining Langham Supper Club database; delivering marketing materials to various departments when needed; maintaining and create press kits for the media; assisting with on-site publicity photo& video shoots when appropriate; and helping to manage the Think Pink colleague ideas portal
Assist Social Media Manager in maintaining and updating the hotel's e-Databases when necessary.
The Ideal Candidate for this Position Will Have:
Previous experience as an Executive Administrative Assistant in a Luxury Hotel required
Excellent administrative skills
Strong written and verbal communication skills, using appropriate phone salutations and etiquette
Must possess a keen attention to detail
Proficient in Microsoft Office programs, including Excel and PowerPoint
Must be an organized, independent worker, self-starter and problem solver
Must possess a positive attitude
Team player capable of working with multiple departments and for multiple leaders
Ability to adapt quickly to changing priorities
Maintain confidentiality and security of specified guest and hotel information
Professional presentation and attire
High School graduate or equivalent required
Four year related college degree preferred
While we would love to consider everyone that is interested in joining our organization, we do ask that you please do not submit an application if you do not have the minimum qualifications for the position.
Recruiting Companies & Recruiters - please do not contact us regarding this position.
No phone calls please.
Langham has a legendary hotel heritage dating back to 1865 when The Langham in London originally opened as Europe's first Grand Hotel. Over...