Department of Veterans Affairs - San Juan, PR

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Vacancy ID: 887493

OUR MISSION: To fulfill President Lincoln’s promise

- “To care for him who shall have borne the battle, and for his widow, and his orphan” - by serving and honoring the men and women who are America’s Veterans. How would you like to become a part of a team providing compassionate care to Veterans? The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service.

If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans. The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define “who we are,” our culture, and how we care for Veterans, their families and other beneficiaries. The Values are I ntegrity, C ommitment, A dvocacy, R espect and E xcellence (“ I CARE ”).

America's Veterans need you! To find out more, go to .
  • You must be a U.S. citizen to apply for this job.
  • You will be subject to a background/suitability investigation.
  • Pre-employment physical required.

DUTIES: NOTE: This is a part-time position. The salary listed represents full-time employment and will be pro-rated based on the actual number of hours worked per pay period. Part-time employees are eligible to earn leave and generally have access to the same benefits as full-time employees.

Tour of Duty: Part-time 20 hours per week. Rotating shifts weekends and holidays

Duty Location: VA Caribbean Healthcare System, San Juan, PR

Major duties and responsibilities include:
  • Serves food in patients serving lines and replenishes food counters as needed.
  • Works in any of the following stations of trayveyor, coffee, soup, bread, regular diet, and starter.
  • Delivers trays to the patients' bedside.
  • Collects trays from patients' bedside.
  • Returns soiled trays and dishes to the dish room after meals.
  • Cleans floors following standard procedures.
  • Scours, scrubs, and sanitizes at adequate temperature in pots and pans machine and related equipment.
  • Keeps clean utensils orderly stored.
  • Keeps working area clean and dry to avoid accidents.
  • Breaks used trays, scrape dishes, runs eating utensils tdishwasherhing machine.
  • Carries heavy loads of merchandise, places on racks ingredient control unit, freezer, or refrigerators and removes as necessary.
  • Peels vegetables by machine or by hand and cut in pieces as indicated.
  • Cleans large equipment as ovens, stoves, steamers, refrigerators, etc. with detergents or cleaning agents.
  • Removes trash and garbage from areas, and washes garbage cans with detergents or disinfectants as indicated.
  • Brews coffee according to the number of servings required.
  • Performs other related duties as assigned.

QUALIFICATIONS REQUIRED: Applicants will be rated in accordance with the OPM Qualification Standard Handbook X-118C ( ). For this position, the job element method is used to match what you, the applicant, can do against what the work calls for. Your knowledge, skills and abilities will be compared to the knowledge, skills and abilities (called job elements) needed for success. Your qualifications will first be evaluated against the prescribed screen out element (WG-2 and higher only; screen-outs are not applicable to WG-1). Applicants who appear to meet the screen out element are considered for further rating; those who do not are rated ineligible and are eliminated from consideration. The potential eligibles are rated against the remainder of the job elements. While a specific length of training and experience is not required, your responses to the questionnaire must be supported by detailed descriptions of your experience on your resume.


This position includes a Selective Factor (skill, knowledge, ability or other worker characteristic basic to - and essential for - satisfactory performance of the job). Selective Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. The selective factors for this position are:

SELECTIVE PLACEMENT FACTOR (SPF)#1 - English Language Proficiency

In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position. The English Language proficiency statement appears as a Factor on the Assessment Questionnaire.

SELECTIVE PLACEMENT FACTOR#2: Spanish Language Proficiency

Must be proficient in basic written and spoken Spanish. Applicants may be asked to demonstrate their Spanish language proficiency during the interview process.

You will be rated on the following Job Elements as part of the assessment questionnaire for this position:

1. Reliability and Dependability(Screen Out)

2. Work practices (includes keeping things neat, clean and in order).

3. Ability to use and maintain quantity cooking and serving tools.

4. Ability to handle weights and loads.

5. Ability to follow directions which vary from task to task.

6. Ability to operate with dexterity and safety.

Physical effort and Work conditions : This position requires being physically able to stand eight hours a day, exert energy required in sweeping, mopping, cleaning floors and equipment, in lifting objects such as dish racks loaded with dishes and transporting food and trash up to 50 lbs. of weight. Must be able to work in below average temperatures in refrigerators. Steam and heat from cooking and dishwashing equipment often cause uncomfortably high temperatures and uncomfortable high humidity. Danger of slipping on floors where food or beverages have been spilled. Regularly exposed to extreme temperature changes when entering walk in refrigeration or freezing unit.

IN DESCRIBING YOUR KNOWLEDGE, SKILLS AND ABILITIES, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS. If your resume does not support your questionnaire answers, we will not allow credit for your responses.

Veteran's Preference :

When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability. If the military member is within 120 days of separation and does not yet have a DD214, the member may instead submit any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.

Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed " SF15, "Application for 10-Point Veteran Preference ," (go to ) and required documentation with your application materials. For more information on Veterans' Preference, please visit .

HOW YOU WILL BE EVALUATED: Applicants will be ranked based on three quality groups, as follows:
  • Best Qualified - applicants possessing knowledge, skills and abilities that substantially exceed the minimum qualifications of the position and who are highly proficient in all requirements of the job and can perform effectively in the position;
  • Well Qualified - applicants possessing knowledge, skills and abilities that exceed the minimum qualification of the position and who are proficient in most of the requirements of the job;
  • Qualified - applicants possessing knowledge, skills and abilities that meet the minimum qualifications of the position.
After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group. Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group. Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best-qualified group. The best-qualified group is the first to be referred to the hiring facility for further consideration and possible interview. The remaining groups may be referred based on the number of applicants available.

BENEFITS: VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered: .

The Federal Government has special appointing authorities for persons with qualifying disabilities, such as Schedule A. Specific information can be found at . IMPORTANT: If you would like to receive consideration as a Schedule A applicant, you must contact the HR Office at the facility where this position is located: 10 CASIA STREET
SAN JUAN, PR 00921

OTHER INFORMATION: Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at .

VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

You may be required to serve a probationary period.

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The United States Department of Veterans Affairs (VA) is a government-run military veteran benefit system with Cabinet-level status. It is...