Part Time Night Audit/Buffet Attendant/Front Desk Agent
Red Lion Hotels - Bend, OR

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Knowledge of computers, accounting, auditing and front desk procedures.
  • Typing and 10-key experience.
  • Thorough knowledge of computer systems: i.e. MS Excel, Word, PowerPoint, and electronic scheduling and e-mail systems. Copy, fax and scanning.
  • Ability to multi-task, follow through and re-prioritize well to meet deadlines.
  • Ability to communicate and develop an effective working relationship with fellow associates, managers, outside representatives, agencies, and Red Lion guests.
  • Ability to deal professionally, courteously and tactfully with the public and coworkers.
  • Ability to read, write and communicate effectively with others.
  • Have or be able to obtain Oregon Food Handlers Card
  • Previous hotel experience preferred

  • What are the essential functions?
    • Ensure that all charges of the day have been properly posted to the appropriate guest folio or master account.
    • Ensure that all front office charges and miscellaneous charges and adjustments have been posted and balanced out.
    • Ensure that all guest charges have been balanced and all appropriate reports have been run and all supporting documentation is attached to the appropriate reports.
    • Prepare and distribute the daily managers’ report, eg. DMR.
    • Manually balance and directly deposit credit cards.
    • Setting up and running the breakfast buffet
    • Monitor the quality and consistency of all food served from the buffet
    • Prepare proper food quantities based on forecasted room counts
    • Coordinate removal and proper storage of all food and decorations from the buffet line.
    • Maintain food at proper temperature
    • Keep work area clean and organized
    • Set up, restock and maintain food preparation areas
    • Prepare foods in accordance with working menus and recipe cards
    • A passion for service; responsible for delivering personalized, above and beyond service to all customers
    What about the physical aspect of the job?
    • Standing/walking: Constantly. Walking approximately 3 miles on tile, cement and carpeted surfaces.
    • Crouching: Constantly. If cleaning guest rooms, lifting supplies and cleaning windows, Kitchen, Front Office, throughout the hotel.
    • Kneeling/crawling: Constantly. Completing my job throughout the hotel, if cleaning guest rooms, under beds, while cleaning bathrooms, if getting supplies, working in the kitchen, around the front office.
    • Stooping: Constantly. Throughout the hotel in all aspects of keeping the hotel clean and up to standards - if cleaning guest rooms, kitchen, open spaces, lifting supplies and cleaning windows.
    • Twisting: Constantly. Throughout the hotel.
    • Reaching (overhead/extension): Occasionally. When cleaning high places reaching for supplies needed to perform my job.
    • Handling / Grasping: Constantly. Handling cleaning supplies and equipment and documents.
    • Fingering/ feeling: Constantly.
    • Pushing/Pulling: Average weight 60 lbs frequently, Maximum weight 100 lbs frequently
    • Lifting/carrying: Average weight 25 lbs occasionally, Maximum weight 35 lbs occasionally

    Red Lion Hotels - 2 years ago - save job
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