Contract Health Service Technician GS-0303-5/6/7
Department Of Health And Human Services - Mashpee, MA

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Become a part of the Department that touches the lives of every American! At HHS you can give back to your community, state, and country by making a difference in the lives of Americans everywhere. Join HHS and help make our world healthier, safer and better for all Americans.

The Indian Health Service is required by law to give absolute preference to qualified Indian applicants and employees who are qualified and suitable for Federal employment. The Indian Health Service (IHS) by law is committed to affording employment preference to American Indian and Alaska Native candidates who meet the Secretary of the Interior's definition of Indian for appointment to vacancies within the IHS in accordance with established IHS policy as outlined in the Indian Health Manual Part 7, Chapter 3. In other than the above, the Indian Health Service is an Equal Opportunity Employer.

Department of Health and Human Services (HHS), Indian Health Service (IHS), Mashpee, MA United States 1 vacancy

POSITION DETAILS: Two (2) Permanent Full-Time positions to be filled

Salary range: $34,234.00 - $55,132.00 ( Annually )

Promotion potential: 07

Merit Promotion Position: Yes

Travel Required: Yes, 3-5 days per month

Supervisory/Managerial Position: No

Relocation Expenses Paid: No, travel expenses will not be paid. All expenses associated with reporting to duty will be the responsibility of the employee.

Is position covered by PL 101-630?: Yes (See item # 3 in the How to Apply Tab)

Is drug testing required? No

Is government housing available? No

Is this a bargaining unit position? Yes

Alternative work schedule, call back, standby, rotating shifts, nights/weekends/holidays? No

** This position is being re-advertised to solicit additional applications. Applicants who applied previously need not reapply unless submitting updated and/or missing information.**

Who may apply section

Excepted Service Examining Plan Candidates (ESEP)
Merit Promotion Plan Candidates (MPP)
Veteran's Preference including Veterans Employment Opportunity Act Candidates (VEOA)

Commissioned Corps Candidates

  • visit for more information on Who May Apply

Position subject to background investigation.

As part of the pre-employment process, fingerprint checks are required.

If applicable-Selective Service registration (Males born after 12/31/59)

Must be a U.S. Citizen

Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or result in you losing consideration for the job.

  • Assisting in determining patient eligibility, scope and priority for the CHS program. Responds to CHS inquiries and requests for CHS assistance.
  • Assure adequate funds are set aside for all authorized referrals, emergency call-ins and follow up care referrals.
  • Responsible for keeping up-to-date pending and completed CHS patient files, with documented status of all written and verbal transactions.
  • Assists with the reporting of catastrophic Health Emergency Fund (CHEF) cases by obligating these funds.
The following shows the amount of experience and/or education required to qualify for the position based on the qualification standards of this position at each grade level:

GS-5: One year of specialized experience equivalent to at least the GS-4 grade level, or 4 years of education above high school.

Specialized Experience: For GS-5 level, you must have at least one year of specialized work experience determining eligibility requirements, and obtaining and processing demographic and insurance information for contract health services or related purposes.

Combining Education and Experience: A c ombination of post high school education and experience may be used to meet total qualification requirements for the GS-5 grade level.

GS-6: One year of specialized experience equivalent to at least the next lower grade level.

Specialized Experience: For GS-6 level, you must have at least one year of specialized work experience responding to inquiries and requests, and implementing decisions made for the provision or denial of health care services.

GS-7: One year of specialized experience equivalent to at least the next lower grade level.

Specialized Experience: For GS-7 level, you must have at least one year of specialized work experience monitoring funds to assure that adequate funds are set aside for contract health services or related purposes, and assuring transactions affecting funds are promptly processed.

TIME IN GRADE REQUIREMENT: Federal status applicants must have completed at least 52 weeks of service in a position no more than one grade lower than the position to be filled. Time-in-grade provisions do not apply under the Excepted Service Examining Plan.

You must meet the requirements of the job by this date: Monday, January 28, 2013

As per the IHS Excepted Service Hiring Plan: Current employees and eligible applicants are considered under merit promotion only, unless they provide an appropriate Standard Form (SF)-50, "Notification of Personnel Action," and indicate under which plan they are applying. Please indicate on your resume and during the online assessment process which hiring plan you want to be considered under: Merit Promotion and/or the IHS Excepted Service Hiring Plan. See for more details.

The HHS Careers system simplifies the Federal application process by replacing the former KSA job-element statements with on-line self-assessment questions. Applicants who meet the minimum qualifications requirements will be invited to complete an on-line questionnaire assessing the following:

Customer Service
Medical Terminology and Concepts
Technical Competence

If found qualified, your score will range from 70-100 points (not including points that may be assigned for Veterans' Preference). We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. You will be deemed well qualified if you score 85 and above.

For I/CTAP purposes, you will be deemed well-qualified if you are placed in at least the well-qualified category.

The Federal Government offers a comprehensive benefits package. Explore the major benefits offered to most Federal employees at .

If you are claiming CTAP/ICTAP eligibility, you must submit a copy of your most recent performance appraisal, proof of eligibility, and your most current SF-50 noting position, grade level, and duty location. To be considered under CTAP/ICTAP, you must be well qualified with a score of at least 85 for this position. For information on CTAP/ICTAP, visit:

Additional selections of candidates may be possible within 90 days from the date the certificate of eligibles was issued for this announcement, for filling additional or similar positions. However if there are no qualified Indian Preference candidates on the Certificate the vacancy must be reannounced.

Candidates must meet time-after-competitive appointment, time-in-grade (if applicable), qualification requirements, performance requirements, citizenship and suitability requirements, and any other eligibility requirements within 30 days of the closing date of the vacancy announcement.

Measles and Rubella immunization required for selectees born after 1957.

After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position.

The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges.

IHS - Operated Properties are tobacco free

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Indian Health Service's mission is to provide health care and related services for American Indian and Alaska Natives, as well as their...