Consultant - Organizational Performance Improvement
Assesses the need for and develops goal setting and evaluation systems that encourage employee effectiveness in DTE Energy. Manages the performance consulting and performance based training analysis activities for all DTE Energy organizations. Leads efforts to ensure all technical training programs meet performance based industry standards. Mentors senior management in implementing performance based training. Partners with senior management to set organizational training goals and ensures training is used strategically to optimize organizational performance. Directs activities to ensure training programs are implemented in compliance with regulatory and industry standards. Serves as the DTE Energy conscience for utilizing the Systematic Approach to Training (SAT) process. Mentors management on human performance initiatives, continuous improvement projects and activities related to training.
-Assists the business units in improving job performance through training and non-training solutions. Builds collaborative relationships within the organization. Identifies job performance needs, determines causes of performance gaps, recommends solutions, assists in the implementation of performance solutions and measures results of the performance solutions.
-Uses current Continuous Improvement/Operating Systems tools and methodology and coach/mentor business units during performance improvement initiatives.
-Develops strategic training plans that align with enterprise priorities, operational goals, and organizational initiatives. Provides advice and counsel to leadership relative to training related performance management issues. Participates on various committees as the Training Subject Matter Expert.
-Ensures all technical training programs comply with company policies and procedures, as well as, federal, state and local regulatory requirements.
-Ensures all technical training programs are established to promote performance improvement utilizing the SAT based approach. Continuously analyzes and evaluates processes and programs in an effort to ensure that they remain current and to discover more effective and efficient methods to improve performance.
-Develops collaborative departmental (training organization/business unit) economic plans including budgets and cost/benefit analysis of departmental initiatives.
-Maintains a high level of knowledge in state-of-the-art performance assessment methods and procedures.
-Champions the use of all phases of the SAT process. Audits the training organization and clients in the overall use of the SAT process and develops/recommends/implements corrective actions as appropriate.
-Responsible for continuous learning with peers across the training organization and client base. Identifies, develops, and directs programs, initiatives or projects which create improved business process and promotes a culture of continuous learning.
-Must be able to travel throughout DTE service territory as required.
-Bachelor's Degree in Human Resources, Organizational Behavior, Business Administration or other discipline related to the area of responsibility and at least five years of experience in training program analysis, design, development, implementation and evaluation, goal setting and performance evaluation processes and at least two years of supervisory experience OR absent a Bachelor's degree, at least 8 years of experience in training program analysis, design, development, implementation and evaluation, goal setting and performance evaluation processes and at least three years of supervisory experience.
-Master's degree, preferred.
-Certification for Improvement Consultant through Langevin, ISPI, ASTD or other recognized board. Example, Certified Performance Technologist, CPT (ISPI), preferred. Certification is required within the first 18 months of employment.
-Experience in the implementation of Lean, Six Sigma, or other performance improvement operating systems. Lean Six Sigma/ Six Sigma Green or Black belt certification, or experience as a Lean Expert executing/leading large scale projects, preferred.
-Must have a valid driver’s license and meet Company driving standards.
-Experience in conducting performance analysis techniques with a thorough understanding of self-assessment techniques and evaluation methodologies.
-Proven ability to effectively lead change management initiatives.
-Thorough knowledge and experience with SAP or similar LMS programs.
-Demonstrated experience leading cross-functional teams and managing people, projects and activities, building consensus and support for programs and initiatives.
-Working knowledge of project management, budget and forecasting, economic analysis, and Company Continuous Improvement methodologies.
-Thorough knowledge of company policies, procedures, labor agreements, SWIs, and/or governmental compliance regulations.
-Demonstrated ability to facilitate discussions, make presentations and communicate effectively both orally and in writing.
-Demonstrated ability to use computer applications, (i.e. Word, Excel, PowerPoint, and instructional design tools, etc.).
-Demonstrated ability to deal with sensitive/confidential information.
-Demonstrated ability to solve problems/issues that arise or know where to route them.
-CANDIDATE MUST RECEIVE A SCORE OF "RECOMMENDED" ON AN ONLINE ASSESSMENT
About DTE Energy
DTE Energy is a Fortune 500 company based in Detroit, MI. We are a diversified energy company, involved in the development and management of energy-related businesses and services nationwide. Our operating units include Detroit Edison, an electric utility serving 2.2 million customers in Southeastern Michigan, MichCon, a natural gas utility serving 1.3 million customers in Michigan and other non-utility, energy businesses focused on coal and gas mid-stream services, power and industrial projects, unconventional gas production and energy trading. Information about DTE Energy is available at http://www.dteenergy.com
DTE Energy is an equal opportunity/affirmative action employer.
Downtown HQ: WCB (Walker Cisler Building)
One Energy Plaza
Is this position covered under a Collective Bargaining Agreement?
Skills Testing Required
This position is a Department of Transportation (DOT) covered position and must pass DOT drug screen and is subject to random drug testing.
NERC-CIP Authorization: This position will require authorized unescorted access (cyber and/or physical) to NERC-CIP (North American Electric Reliability Corp. — Critical Infrastructure Protection Cyber Security Standards) controlled assets or documents?
CFATS Authorization: This position will require authorized unescorted access to restricted areas and/or access to critical assets of a CFATS (Chemical Facility Anti-Terrorism Standards) designated High Risk Chemical Facility?
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