Human Resources Generalist
Indian Health Center of Santa Clara County - San Jose, CA
JOB DESCRIPTION: Human Resources Generalist
REPORTS TO: Human Resource Director
STATUS: Full-time, exempt
SALARY RANGE: The Center offers a competitive salary and benefits package

The Indian Health Center of Santa Clara Valley is a 501(c)3, nonprofit, Urban Indian Health Center funded by the Indian Health Service and a 330 Federally Qualified Health Center funded by the Bureau of Primary Health Care. IHC provides world-class medical and wellness services to American Indians and people from all walks of life. We serve infants to elders and take pride in serving our diverse patients and clients!

Position Summary: The Human Resources Generalist performs a broad range of human resources duties. Functional areas of responsibility will include regulatory compliance, performance management, recruiting, new employee orientation and training, keeping confidential personnel files, HRIS data entry and reporting. The HR Generalist reports to the Director of Human Resources and works with the strictest of confidentiality.

Duties and Responsibilities:
  • Assists the Human Resource Director by coordinating the daily operations of the department
  • Coordinates employee recruiting and hiring by managing the process with the hiring managers and ensuring all open positions are posted appropriately
  • Coordinates the interviewing process including scheduling interviews, arranging interview panels, preparing interview materials, conducting applicant testing, conducting phone screens, and checking references as required
  • Assists with the hiring process ensuring prehire paperwork is completed and drafting offer letters
  • Schedules employee physicals and fingerprinting, obtains I.D. photo and creates badges, conducts DMV screening
  • Coordinates the on boarding process orienting new employees into the organization with the focus of both compliance and familiarizing new employees with the company culture
  • Conducts employee benefits orientation meetings
  • Maintains recruiting and new hire records and inputs information into the database
  • Maintains personnel files to ensure that all necessary paperwork is completed, updated, and filed including I-9 forms, job descriptions, applications, etc.
  • Coordinates open enrollment meetings, 401(k) meetings, etc.
  • Assists with the annual employee satisfaction survey
  • Assists the HR Director in presenting staff and manager trainings as needed
  • Coordinate the rollout and submission of annual and probationary performance reviews
  • Maintains Affirmative Action records including applicant flow data and hiring, transfers, promotions, resignations, and termination summaries
  • Ensures HRIS system is up to date and accurate
  • Assists with the credentialing process ensuring that providers and support staff are properly certified
  • Assists with audits throughout the year
  • Assists with copying, faxing, typing and other administrative tasks
  • Oversees set up for All-Staff meetings which may include setting up and taking down meeting room; attends meeting and takes notes as appropriate
  • Performs other duties as assigned
PHYSICAL REQUIREMENTS:
  • Ability to sit for extensive periods of time
  • Manual and finger dexterity and eye-hand coordination for data entry
  • Ability to lift up to 35 pounds
  • Ability to stoop, squat, or bend frequently
  • Corrected vision and hearing within normal range to observe and communicate with candidates and professional staff
Working Conditions:

There may be a potential to exposure to all patient elements, including communicable disease and blood borne pathogens. Normal working hours are from 8:00 a.m. until 5:00 p.m. with one hour for lunch break. Additional hours may be required to complete deadlines or projects. Will be sitting for long periods of time at a desk working on a computer and answering the phone. Ability to multitask and work in a high stress working environment. Will need to be able to move from one department to another working on assigned projects. Will need to drive to other IHC locations throughout Santa Clara County.

Minimum Qualifications, Knowledge and Abilities:
  • Bachelor degree in Human Resources or related discipline required
  • PHR certificate preferred
  • Three to five years progressive experience in HR required
  • Non profit experience and/or experience in a health care facility preferred
  • Working knowledge of multiple human resources disciplines including hiring and compensation practices, federal and state employment laws, and employee relations
  • Demonstrated ability to be self-directed and well organized
  • Ability to maintain strict confidentiality
  • Attention to detail and ability to multi-task required
  • Flexibility, initiative, reliability, and a sense of humor
  • Excellent customer service, verbal, and written communication skills required
  • English language proficiency required, bilingual Spanish speaking a plus
  • Ability to use all Microsoft applications ie. word, excel, powerpoint and access
  • Knowledge of and ability to relate to the American Indian community and other minority populations
  • Demonstrated ability to work with health care and human services professionals
Preference is given to qualified American Indians/ Alaskan Native in accordance with the American Indian Preference Act (Title 25, U.S. Code Section 472, 473 and 473a). In other than the above, the Indian Health Center of Santa Clara Valley is an equal opportunity employer.

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