Business Process Manager 101170
ServiceMaster - Memphis, TN

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ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

An Equal Opportunity/Affirmative Action Employer – AA/EOE/M/F/D/V

Operations-Business Process Manager
Position Overview
  • 5-8+ years of experience in DISASTER RESTORATION/CLEANING field required
Develops, coordinates, and implements systems, processes, and training to meet market/industry demands and brand standards.


  • Develops and modifies process methods and controls to meet quality standards.
  • Generates new revenue opportunities by researching, developing, and rolling out new products/services, or extensions of existing products and services.
  • Engages other corporate departments and franchisees to develop operational systems, tools, and procedures.
  • Assists in the monthly and annual budgeting and forecasting process.
  • Recommends and implements improvements, modifications or additions to document work.
  • Reviews product development requirements for compatibility with processing methods to determine costs and schedules.
  • Integrates equipment and material capabilities to meet process module target specifications and technology target specifications.
  • Delivers training to and provides direct business consulting services to franchisees.
Education and Experience Requirements

  • Bachelor’s in business or a equivalent combination of education and experience required
  • 5-8+ years of experience in DISASTER RESTORATION/CLEANING field required
  • Master’s degree preferred
  • Experience as a Business Development Consultant or related support/consultant position preferred
  • Experience with P&L statements, budgets and forecasting preferred
  • Valid, permanent driver’s license from state of residence and a clean driving record, defined as no DUI-related violations within the past five years and no more than three moving violations within the past three years, are required.

ServiceMaster - 2 years ago - save job
About this company
231 reviews
ServiceMaster merrily mows, scrubs, sprays, and trims. A giant in its industry, the company serves millions of commercial and residential...