Systems Operations Specialist (Full-Time, Nights) #4145
University of Colorado Hospital - Aurora, CO

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SYSTEMS OPERATIONS SPECIALIST (Full-Time, Nights)

This is a full-time, non-exempt position in Technology Services located on the Anschutz Medical Campus in Aurora, Colorado. This position requires availability to work NIGHTS. The hours will be: Wednesday - Saturday, 9:00 pm – 7:00 am.

Recognized as one of the top 25 Best Hospitals to Work for in the U.S. by Health Exec News , the University of Colorado Hospital (UCH) is a 3-time Magnet hospital. In 2011 and again in 2012, UCH was honored as the #1 academic hospital in the U.S. by the University HealthSystem Consortium. On a local level, The U.S. News Best Hospitals report ranks UCH as the best hospital in Colorado. UCH recently joined with Poudre Valley Hospital, Medical Center of the Rockies and Memorial Hospital to form University of Colorado Health.

Position Summary:

The Systems Operations Specialist position consists of 3 major job functions: 55% Hospital Data Systems Support, 35% Help Desk, 10% Networking Support. The Systems Operations Specialist is primarily responsible for support and process administration of Hospital information systems and applications utilizing numerous platforms. As a Systems Operations Specialist, you will systematically troubleshoot and identify/resolve application, system hardware or network problems. You will escalate/route complex technical problems to the appropriate vendor or department(s). You will develop documentation of systems support and process escalation using standardized formats. You will maintain standards, procedures and best practices and execute production job schedule.

Position Requirements:

High School Diploma or GED

Valid Colorado Driver’s License

1 year of related experience

Preferred Skills:

Associate’s Degree in IT

2 years of related experience

Customer Service in helpdesk, service center, systems operations or field support

There are many important advantages to becoming part of UCH, including our continuing growth and financial stability. This means that going forward, we can provide everything you need to succeed and thrive. Here are some of the excellent benefit programs we offer:
  • Medical/Dental/Vision/Disability insurance
  • Health care spending account
  • Tuition Reimbursement Program
  • Continuing Education and Professional Membership Program
  • Life Insurance for employee and dependents

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With award-winning hospitals and facilities serving the entire Front Range, University of Colorado Health is the state's largest and most...