Psychological Health Director (DPH) Air Guard VT-South Burlington
Health Net Federal Services, LLC - 1500 - Vermont

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Health Net, Inc. is a publicly traded managed care organization that delivers managed health care services through health plans and government-sponsored managed care plans. Its mission is to help people be healthy, secure and comfortable. Health Net, through its subsidiaries, provides and administers health benefits to approximately 5.4 million individuals across the country through group, individual, Medicare (including the Medicare prescription drug benefit commonly referred to as "Part D"), Medicaid, U.S. Department of Defense, including TRICARE, and Veterans Affairs programs. Health Net's behavioral health services subsidiary, Managed Health Network, Inc., provides behavioral health, substance abuse and employee assistance programs to approximately 4.9 million individuals, including Health Net's own health plan members. Health Net's subsidiaries also offer managed health care products related to prescription drugs, and offer managed health care product coordination for multi-region employers and administrative services for medical groups and self-funded benefits programs.

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The Psychological Health Director serves as the point of contact with military leadership with all aspects of the program. This position works with leadership to create policies and procedures, education materials, delivers training and other presentations and produces regular and ad hoc reports. The Psychological Health Director provides assessment, counseling, problem resolution, and follow up. This position also works with leadership to identify trends and problems, and recommend solutions, especially on complex problems that may have large scale implications.

  • May serve as administrative point of contact for a variety of psychological health related programs, and be the liaison with other behavioral health programs, boards and directives.
  • Facilitates, tracks and reports results of behavioral and psychological health programs.
  • Coordinates and consults with Reserves, ARNG and ANG leadership on all behavioral and psychological health initiatives and policy.
  • Plans and coordinates region/state/territory/wing behavioral health related meetings and provides verbal and written reports as needed.
  • Completes accurate bio-psycho-social assessments including substance abuse assessments and participates in NG sponsored TBI and PTSD training.
  • Provides trainings, engages in promotional activities conducts counseling as needed, takes part in collaborative efforts with other Government Support programs.
  • Provides consultation with Commanders/supervisors and others across all levels of the NG/RC.
  • Receives requests for service, performs counseling, assigns clients to affiliate counselors for assessment and short term problem resolution counseling, refers clients to appropriate resources for care, and performs follow-up and case management services.
  • Identifies the need for Critical Incident response and ensures that TEM, ICS and CISI services are provided as appropriate, and personally participates in management and intervention as warranted.
  • Identifies complex problems requiring consultation with the State/Territory Commander to resolve the problem, paying particular attention and involving the appropriate parties if the problem has national implications.
  • When identified issues negatively affect the Service, investigates the circumstance, events, underlying psychological factors, patterns and other matters associated with the problem. Analyzes all available information and makes recommendations to the Commander to prevent or mitigate the problem in the future.
  • May participate on a RC Psychological Health Steering Committee, a committee tasked with sharing best practices across the RC, and to advise regarding communications and consultation with senior leadership at the national level to guide and promote achievement of NG and PH-RC objectives. Plans for the means of communication between steering committee members and organizing meetings.
  • Other duties as assigned.


Master's Degree or Doctorate in clinical or administrative mental health field from accredited college or university recognized by the corresponding professional association(s)

Possess and maintain a full license to practice independently at the Master's or Doctorate level as a Clinical Social Worker, Marriage Family Therapist or Psychologist without restrictions or supervision (i.e. LCSW, LISW, MFT, LPC, etc.) Maintain a full license to practice independently in the state where the practice takes place. If such licensure/certification is not available in the state, the individual shall hold appropriate certification form a recognized national certification organization or board.

  • Minimum 5 years clinical or administration mental health care experience after receiving the qualifying graduate degree for this position
  • Experience working in a complex organizational environment
  • Specialized phone counseling experience
Knowledge, Skills & Abilities:
  • Ability to cover various shifts and/or rotations to provide workplace on-site services and to vary functions to meet service needs.
  • Understands labor relations, military operations and Military Health System, TRICARE and VA
  • Working knowledge of military lifestyle and issues that impact families
  • Understand primary, secondary and tertiary interventions, utilize a broad range of educational and promotional methods to create effective events and strategies.
  • Ability to develop and present effective group presentations to all levels of management and service members
  • Ability to accurately assess needs and make referrals to appropriate resources
  • Skill in establishing and maintaining effective working relationships using tact and diplomacy in interactions with individuals/families and with program representatives and officials
  • Computer skills sufficient to create, maintain, and send reports
  • Exemplary verbal and written communication skills
  • Proven ability to work as a self-starter, demonstrating flexibility, leadership and poise
  • Ability to work with minimal supervision and oversight and use independent judgment
  • Ability to travel locally, state-wide and nationally
  • Ability to be a highly visible representative of the organization
Work Conditions:

The following section describes the general physical requirements for this position. Please note that 'constant' refers to more than 81% of time; 'significant' refers to 40-80%; and 'moderate' refers to 20-40% of the time.
  • Operates personal computers, printers, facsimile, telephones, copy machines and other commonly used office accessories/equipment.
  • Exposed to confidential information and expected to maintain confidentiality at all times; must adhere to HIPAA rules and regulations.
  • May be required to work outside of normally scheduled hours as mandated by the client, project and/or workload (e.g. evenings, weekends, and/or holidays).
  • May be required to maintain established work pace, meet deadlines; may have last minute urgent requests.
  • Physical activity may include: twisting, reaching, kneeling, bending, stooping, squatting, crawling, grasping, grabbing, pushing, pulling, repetitive motion, climbing, etc.
  • Required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
  • Required to have hearing ability to receive detailed information through oral communication.
  • Required to have speaking ability to express or exchange ideas.
  • Constant concentration may be required on various subjects by listening, reading and thinking clearly.
  • Interaction with others may be required. May need to listen, think, and speak in order to interact with others. Business interactions and behavior between coworkers and/or external customers are required. This may require face-to-face or telephone interactions.
  • Thinking at work may include listening, learning, analyzing, evaluating, and the ability to interpret what is seen and/or heard, or to link information from one issue to the next.
  • Moderate computer usage including typing and/or eye strain.
  • Moderate repetitive arm, wrist, hand and finger motions -- making repetitive movements (e.g. key boarding, filing, data entry).
  • Moderate phone usage; headsets may be required.
  • Moderate travel may be required between work sites and/or out of area.
  • Moderate lifting may be required. May need to lift, carry and/or move equipment/supplies weighing up to 35 pounds, always using safe lifting techniques.
  • Moderate amount of time spent working in a loud office environment with frequent interruptions/distractions.
  • Moderate sedentary work (desk bound or seated).
  • Moderate reading is required via computer screen and/or bound printed materials.
  • Significant walking/standing may be required. Walking and/or transporting supplies and equipment between buildings/parking lots and structures may be required.
Any combination of academic education, professional training or work experience, which demonstrates the ability to perform the duties of the position.

Health Net, Inc. supports a drug-free work environment and requires pre-employment background and drug screening.

Health Net and its subsidiaries are an Equal opportunity/Affirmative Action Employer M/F/V/D.