Loan Processor
HomeStreet Bank - Hawaii

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Our Loan Processor ensures that assigned loan applications are processed and prepared for funding in a timely manner, meeting all HomeStreet and regulatory requirements. He/she accurately and completely document each file. Continually demonstrates good partnership and excellent customer service.


Review all loan files immediately upon receipt.

Verify Desktop Underwriter (DU) accuracy, file set-up and order out, and status of all outstanding conditions.

Verify that the loan fits the requirements of HomeStreet loan programs.

Communicate review to originating Loan Officer and to Management as required.

Secure title, credit reports, appraisals and flood reports as required. Review immediately upon receipt to ensure that they meet all HomeStreet and regulatory requirements.

Communicate receipt of documents and review to the originating Loan Officer. Work to clarify and/or correct all problems or errors. Order all subsequent updates and/or final reports as required.

Ensure that the Loan Officer secures all required documentation or information necessary from our customers. Review all documents received from Loan Officer and/or customer to ensure that they meet HomeStreet requirements.

Update DU and/or Underwriting as required during the processing of the loan as new information is secured or as information changes. Communicate any changes in DU requirements resulting from any update to the originating Loan Officer.

Prepare all loan files for delivery to Funding within a timeframe that will allow the loan to close according to customer expectations. Assume full responsibility for file accuracy and timeliness of delivery to funding.

Assist the Loan Officers in monitoring of lock expirations and lock management. Communicate as necessary to ensure no locks inadvertently expire.

Provide a written file review weekly to each assigned Loan Officer. Include information regarding current status, outstanding conditions and anticipated closing date of each loan in process. Maintain excellent communication between customers, Loan Officers, Funders, and all other parties involved in each loan transaction.

Provide a superior level of customer service to all parties.


Familiarity with Conventional, FHA and VA lending guidelines. Some understanding of secondary market regulations and guidelines.

Experience processing single-family residential loans, including Conventional, FHA, VA, and Brokered loan applications. Minimum of 2 years experience strongly preferred.

Understand salaried and hourly income calculations and have the ability to accurately analyze basic self-employed income.

Excellent communications skills - phone, personal contact and written.

Must exercise judgment, accept responsibility and handle confidential information.

Demonstrated problem solving, researching and decision-making skills.

This position requires regular and reliable attendance and periodic overtime.

HomeStreet Bank is an Equal Opportunity Employer