Energetic. Friendly. Fun. Not exactly the words that first come to mind when you think about working in the financial industry, right? We get it. At UMB we pride ourselves on being different. We operate in a team-based environment, made up of diverse associates who are passionate, innovative and focused!
We have plenty of tradition too - actually 100 years of it! We're proud of our history, stability, and proven track record of success. With over $13 Billion in Total Assets, UMB has consistently been recognized as one of the nation's best financial institutions and we currently need more dedicated and enthusiastic people, just like you!
We are currently hiring a
Floating Financial Center Manager
Consumer Banking leads the execution of sales and client experience force within the financial center when a permanent Financial Center Manager has not been established. You will have the opportunity to lead the execution of sales and client experience force within the financial center. This role plans and executes sales routines with Client Relationship Manager. This includes implementing World Class Coaching to achieve effective outbound sales calling efforts, group banking and lobby sales. In addition, this role coaches all team members to provide the customer experience that aligns with the branch's targeted customer segments. The FCM has a small degree of responsibility to produce sales utilizing UMBs Advisory Sales approach in the targeted segments for both Consumer and Small Business. The FCM measures these efforts and is held accountable by service scores, service delivery observations and customer feedback. The FCM is ultimately responsible for the financial metrics of the branch to include targeted sales goals and overall growth.
When there are not any Financial Center Manager openings, the Floating Financial Center Manager will float in branches as a Client Relationship Manager.
This role is to create a work environment that fosters teamwork, high morale, and retention of workforce; and demonstrating leadership and resourcefulness in all interactions with employees, colleagues and customers. The FCM is also responsible for key partnerships (relationships) that are the foundation of the financial center strategy and requires working across departmental leadership lines.
What you'll need:
Two years leadership, associate development and sales management experience
Bachelors Degree in Business Administration or comparable business experience
Proven sales management abilities
Knowledge of banking products, systems, policies/procedures and regulations
Demonstrated skill of people development
Ability to build relationships and inspire trust across the organization
Ability to present and convey information that influences and calls individuals to action
At UMB, we strive to deliver the unparalleled customer experience, and show customers they can count on more from UMB. The same is true for our associates. You can count on more benefits, more training, more support, and more opportunity!
What you'll get:
Unique Benefit Programs :
We offer a great benefits package including several unique programs like an incentive-based wellness program, parental leave, adoption assistance and health care for you, your spouse or domestic partner, your dependents and even your pets!!
: We provide our associates with the tools they need to support their career goals - including training, tuition reimbursement and career guidance.
Giving back is a big part of who we are! We support several great causes throughout the UMB footprint. We even offer Volunteer Time Off, which allows associates to dedicate 16 hours a year to a worthy cause of their choice.
Culture of Diversity and Inclusion:
We are committed to building a strong UMB by hiring talented, high-performing associates with diverse backgrounds. Maybe you simply want to work at a company where you have a voice and an opportunity to share your unique ideas.
Please visit us at
to view a list of all available opportunities. UMB is an Equal Opportunity Employer. Principals only. No 3rd parties or agencies, please.
UMB Financial Corporation - 18 months ago