The HoneyBaked Ham Co. is currently looking for a friendly, knowledgeable, and service-oriented store manager for our Pembroke Pines, FL location.
SUMMARY OF RESPONSIBILITIES
To ensure customers receive excellence in service and product quality. To perform, support and manage all aspects of store operations. To act in conjunction with the General Manager in achieving company sales and profit objectives. To act in the capacity of General Manager for extended periods of time each week or in the General Managers absence. To provide primary leadership and management to the Production team and store staff.
- Directs workloads and assigns staff to achieve product quality standards, labor goals and service standards.
- Performance manages Production Staff regularly and entire staff in absence of GM.
- Has authority to hire, terminate, and discipline all store staff in absence of GM or in conjunction with the GM and appropriate HR and DM partnership.
- Manages recruiting, employment and retention of a superior staff for all hourly positions
- Manages training and development of all associates
- Ensures compliance with operational standards, company policies, federal, state, and local laws and regulations.
- Resolves all customer complaints in a timely manner, utilizing appropriate judgment.
- Monitors inventory levels and takes steps to reduce inventory shrink.
- Assists in the preparation of sales forecasts, along with production planning.
- Participates in business building activities to promote catering line of business including sales calls and community activities
- Manages food safety and sanitation guidelines set by local and federal agencies.
- Maintains a respectful workplace, which exhibits the company values.
- 3-5 years of Retail or Restaurant Management experience or related field
- Experience recruiting, hiring, training, and developing employees
- Experience in growing sales and providing excellent customer service
- An Associates Degree or general business knowledge equivalent to an Associates Degree preferred
Monster - 2 years ago
The HoneyBaked Ham Co. and Café offers many opportunities to satisfy customers with our broad product line. Not only do we offer ham...