Retail Store Manager The HoneyBaked Ham Company -
Pembroke Pines, FL
The HoneyBaked Ham Co. is currently looking for a friendly, knowledgeable, and service-oriented store manager for our Pembroke Pines, FL location.
SUMMARY OF RESPONSIBILITIES
To ensure customers receive excellence in service and product quality. To perform, support and manage all aspects of store operations. To act in conjunction with the General Manager in achieving company sales and profit objectives. To act in the capacity of General Manager for extended periods of time each week or in the General Managers absence. To provide primary leadership and management to the Production team and store staff.
ESSENTIAL FUNCTIONS
Directs workloads and assigns staff to achieve product quality standards, labor goals and service standards.
Performance manages Production Staff regularly and entire staff in absence of GM.
Has authority to hire, terminate, and discipline all store staff in absence of GM or in conjunction with the GM and appropriate HR and DM partnership.
Manages recruiting, employment and retention of a superior staff for all hourly positions
Manages training and development of all associates
Ensures compliance with operational standards, company policies, federal, state, and local laws and regulations.
Resolves all customer complaints in a timely manner, utilizing appropriate judgment.
Monitors inventory levels and takes steps to reduce inventory shrink.
Assists in the preparation of sales forecasts, along with production planning.
Participates in business building activities to promote catering line of business including sales calls and community activities
Manages food safety and sanitation guidelines set by local and federal agencies.
Maintains a respectful workplace, which exhibits the company values.
REQUIRED EXPERIENCE:
3-5 years of Retail or Restaurant Management experience or related field
Experience recruiting, hiring, training, and developing employees
Experience in growing sales and providing excellent customer service
EDUCATIONAL REQUIREMENTS:
An Associates Degree or general business knowledge equivalent to an Associates Degree preferred
