Customer Service Associate - Life Admin
Principal Financial Group - Des Moines, IA

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Do you pride yourself on your attention-to-detail? Do you provide top-notch customer service? Are you a focused contributor who strives to meet productivity and quality goals?
This might be the next big step in your career!
Life Administration is seeking a Customer Service Associate to join their team!! In this role, you will:
-Process existing insurance policy changes for policy owners and field partners.
-Effectively communicate with policy owners, field and internal partners.

Qualifications: What do we need from you?
-Requires Associate's degree or 2-4 years experience.
-Must demonstrate strong and effective interpersonal skills with internal and external customers and be able to respond to difficult situations that require tact and diplomacy.
-Requires strong customer service, and written and oral communication skills.
-Strong computer skills required including the ability to use mainframe and PC based systems.
-Must develop strong technical proficiency with product systems and processes.
-Must exhibit quick and sound judgment, excellent organizational skills, and accurate and precise communication.
-Must exhibit the ability to prioritize work and maintain service standards in a fast-paced environment with high accuracy and within acceptable turnaround times.
-Must be an effective team player and a positive influence within the organization.
-Must work professionally and diplomatically with very demanding and diverse distribution channels.
-Continuing education such as LOMA, CLU, ChFC is strongly recommended.
-FINRA registration may be required.
-Upon entry into the position, must become an associated person of Princor Financial Services Corporation, which requires fingerprinting and a full background check, if you work with variable products.
If this sounds like you, apply today!

Background Check Requirements: Employment at Principal is contingent upon successful completion of a criminal and credit background check.

Visa Sponsorship: This position is not eligible for sponsorship for work authorization by The Principal. Therefore, if you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time.

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